Guest Relation Agent

؜ - ؜الكويت ؜ -

تفاصيل الوظيفة

About Company


WHR Solution (Executive Search) help employers to attract & connect the best
global talents across all industries.


Job Descriptions


(Kuwait) Looking for Guest Relation Agent for a ‎5 star luxury hotel.


Responsibilities and essential job functions include but are not limited to
the following:
* Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure.
* Effectively handle guest complaints by understanding the issues, following up the results and making sure to resolve the issue & reach guest full satisfaction.
* Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries.
* Keep all hotel supporting departments informed of necessary information or requests
* Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.


Requirements:
* Previous customer service work experience with ability to work effectively under pressure.
* Problem Solving abilities & attention to details
* Work proficiency in Reading, Writing & Communication skill in English.
* Preferably candidates who can speak Arabic Language


Skills Required


Customer service
Positive attitude and good communication skills


Compensation & Benefits



  • Basic Salary: KD ‎289 per month (approximately USD ‎942 per month)

  • Accommodation: Provided

  • Transportation: Provided

  • Annual Paid Leave: Provided

  • Employment Visa: Provided

  • Flight Tickets: Provided


  • Medical Insurance: Provided




  • Job Id
    JN2093



  • Location
    Kuwait,Kuwait

  • Poste Date
    ‎15-Aug-‎2022

  • Salary
    ‎289 (approximately USD ‎942 per month) - KD

  • Total Vacancies
    ‎1

  • Career Level
    Previous experience in similar industry Experience

  • Degree
    ?Relevant degree or diploma in Hospitality or Tourism manage

ملخص الوظيفة

  • المُعلن : WHR Solution
  • تاريخ الإعلان : 27/09/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • الراتب : -
  • الهاتف : -

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Language: English