WHR Solution (Executive Search) help employers to attract & connect the best
global talents across all industries.
Responsibilities and essential job functions include but are not limited to
the following:
* Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure.
* Effectively handle guest complaints by understanding the issues, following up the results and making sure to resolve the issue & reach guest full satisfaction.
* Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries.
* Keep all hotel supporting departments informed of necessary information or requests
* Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.
Requirements:
* Previous customer service work experience with ability to work effectively under pressure.
* Problem Solving abilities & attention to details
* Work proficiency in Reading, Writing & Communication skill in English.
Opera PMS
Guest Relations
Communication
Problem Solving
* Be present on time for the shift, ensure being on the standard presentable image of the hotel ( Hair style, uniform & grooming ) * Guest Relation agent has a list of VIP arrival, she is present in the hotel entrance to welcome all the guest entering the hotel and escort them as per their VIP le…
• Greet and welcome guests as soon as they arrive at the branch • Direct patients at the branch • Monitor work flow at the branch • Answer all queries from the patients preferred 6 october residence
The Guest Relations Agent oversees the hotel lobby and arrival/departure experience of the respective hotels/resorts. About Four Seasons Hotel Abu Dhabi at Al Maryah Island In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright,…
**Posting Date** Jun 22, 2021 **Job Number** 21063991 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** St. Regis Hotels & Resorts **Schedule** Full…
**Job Number** 22129677 **Job Category** Rooms & Guest Services Operations **Location** Le M eridien Makkah, King Abdulaziz Road, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcom…
### **About Company** WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries. ### **Job Descriptions** (Kuwait) Looking for Guest Relation Agent for a 5 star luxury hotel. Responsibilities and essential job functions include but are no…
**Job Number** 23110097 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** …
**Company Description** One of the best-known Swiss brands in the world, Swiss otel Hotels & Resorts offers contemporary hotels infused with the freshness and vitality of alpine energy, rooted in the tradition of Swiss hospitality. Respected for its intelligent design, quality craftsmanship and …
**Job Number** 22214879 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** …
**Job Number** 23100056 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **P…