Hotel Manager

؜ - ؜الكويت ؜ -

تفاصيل الوظيفة

Your Day to Day
People
•Direct everyday activities, plan and assign work ensuring you always have the
right staffing numbers
•Develop your team and improve their performance through coaching and
feedback, and create performance and development goals for colleagues -
recognise good performance
•Train colleagues to make sure they deliver with compliance and to the
standards we expect and have the tools they need to work efficiently
•Recommend or initiate any HR elated actions where needed
•Promote teamwork and quality service through daily communication and
coordination with other shifts and departmental management
Guest Experience
•Interact with guests and outside contacts including, , current and potential
clients, government officials, travel industry representatives, suppliers,
competitors local community members
•Make sure the hotel delivers the highest level of guest satisfaction through
superb guest services and amenities
Responsible Business
•Ensure a safe and secure environment for guests, team members and hotel
assets in compliance with the hotel's or owner's policies and procedures and
regulatory requirements. Maintain relations with outside contacts
•Act as public relations representative to raise awareness of hotel and brand
in local community
•Drive team member involvement in community organisations, activities and
businesses
•Develop and carry out action plans to be environmentally conscious by taking
steps to reduce the hotel's carbon footprint
•Perform other duties as assigned. May also serve as manager on duty
Financial
•Help the General Manager in the development, implementation and monitoring of
financial and operational plans for the hotel to ensure optimum guest
satisfaction, sales potential and profitability
•Make recommendations for capital improvements to enhance the assets of the
hotel and/or company and brand loyalty.
What we need from you
•Bachelor's degree / higher education qualification / equivalent in Hotel
Administration, Business Administration
•Three years' general management experience in a high-level operations role or
prior general manager experience or an equivalent combination of education and
experience
•Type and level of experience required may vary slightly based on size and
complexity of
•Must speak English and Arabic fluently/ additional language(s) is a plus.
•Other languages preferred

ملخص الوظيفة

  • المُعلن : InterContinental Hotels Group
  • تاريخ الإعلان : 02/05/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • الراتب : -
  • الهاتف : -

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