Call Center Specialist
About the job
Take customer calls and provide accurate, satisfactory answers to their
queries and concerns
De-escalate situations involving dissatisfied customers, offering patient
assistance and support
Call clients and customers to inform them about the company’s new products,
services and policies
Guide callers through troubleshooting, navigating the company site or using
the products or services
Review customer or client accounts, providing updates and information about
billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company’s customer
management policies
Requirements:
Excellent Communications skills
Minimum of 2 years experience (prefer in Clinics or hospitals)
High School or BSC degree holder
Transferable visa
Klinik Medical Center Now Hiring Call Center Specialist يقوم مركز كلينيك الطبي
الآن بتعيين أخصائي مركز اتصال
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