Details
Required Experience 3 to 5 Years
Department Customer Operations
Career LevelSenior
Position Location Cairo
Skills
CSS
HTML
XML
Requirements and responsibilities
Responsibilities:-
* Developing an Online Help for different products using MadCap Flare (Flairstech provides training on using the tool).
* Communicating with customers (meetings, calls, and emails) to understand their needs to be able to produce comprehensive documentation.
* Estimating the effort needed and putting a work plan to develop the required Online Help articles.
* Applying customer feedback on the developed Online Help articles.
Requirements:-
* Fluency in the English language is a must (Written & Spoken)
* Working knowledge of CSS, HTML, and XML
* Familiarity with Microsoft Manual of Style and technical writing standard
* Willingness to learn
* Details oriented with the ability to analyze customer needs
* Excellent communication and time management skills
* Team player skills
* Adaptability
* Commitment to deadlines
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