About this opportunity
We are now looking for a Managed Service Operation Support Manager; do you
want to join us? In this role, you will secure delivery performance in
alignment with the case and managed service targets, manage contractors,
Resources utilization and OHS needs to match company 's culture and rules. You
will be responsible to secure the quality and cost of the services delivered
from their delivery unit. You will need to understand and act upon the end-to-
end delivery performance even when the delivery is fragmented, thru a proper
coordination with a MS Delivery Manager responsible for other parts of the
delivery.
What you will do
*
Lead MS delivery operational, subcontractor management and financial
performance.
* Handle specific contract delivery performance E2E /
* Conduct Operating Level Agreements (OLA) signed with other service delivery units
* Drive operational excellence with efficiency control.
* Identify delivery trends possible Add on Sale
You will bring
*
Education: (Engineering Major)
* Min years of experience (8)
* Domain experience: (Field Maintenance support function, EHS Awareness and control, Field Automation)
Additional Requirements:
*
Delivering results and meeting expectations
* Persuading and influencing with argumentation skills
* Entrepreneurial and commercial thinking
* Relating and networking
* Leading and supervising, have coaching skills
* Market insight, business understanding and Ericsson knowledge
* Financial skills
Why join Ericsson?
At Ericsson, you ´ll have an outstanding opportunity. The chance to use your
skills and imagination to push the boundaries of what´s possible. To build
never seen before solutions to some of the world's toughest problems. You´ll
be challenged, but you won't be alone. You´ll be joining a team of diverse
innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process
looks like.
Encouraging a diverse and inclusive organization is core to our values at
Ericsson, that's why we nurture it in everything we do. We truly believe that
by collaborating with people with different experiences we drive innovation,
which is essential for our future growth. We encourage people from all
backgrounds to apply and realize their full potential as part of our Ericsson
team.
Encouraging a diverse and inclusive organization is core to our values at
Ericsson, that's why we nurture it in everything we do. We truly believe that
by collaborating with people with different experiences we drive innovation,
which is essential for our future growth. We encourage people from all
backgrounds to apply and realize their full potential as part of our Ericsson
team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer,
learn more.
Primary country and city: Egypt (EG) || Egypt : Cairo : Cairo || Egypt : Cairo
: Smart Village
Req ID: 710874
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