HR Business Partner

Responsibilities:
* Plan and design onboarding and induction programs to ensure that new hires experience a smooth onboarding to their roles and get a warm welcome.
* Develop and maintain HR policies and procedures as required; ensuring compliance with local & international regulations and standards.
* Partner with senior business managers to develop and implement Employee Relations and Engagement best practices and programs.
* Provide insights on market trends and opportunities to enhance employee experience.
* Handle employee complaints, managing grievance and disciplinary procedures; in addition to facilitating counseling in conjunction with other stakeholders.
* Investigate and resolve complex or critical employee relations issues in a timely and effective manner.
* Collate and analyze employee feedback across all levels on a regular basis and develop recommendations and strategies to generate more positive outcomes.
* Assist with the development and implementation of diversity, equity and inclusion programs
* Serve as the point of contact on fundamental HR issues and questions
* Maintain and execute employee reward and recognition programs
* Support in running the operational cycle of the annual performance management system to ensure that the process is adhered to all levels as per the HR policies and procedures.
* Show leadership and an attitude that will take the recruiting team to another level.
* Take initiative in implementing all facets of HR functions, including, but not limited to: HR Branding, Onboarding, Adaptation.
* Create and sustain an atmosphere of collaboration, personal growth and initiative.
* Report to the HR Director and provide decision support through HR metrics.
Requirements:
* Bachelor's degree in business, human resources, or a related field, additional HR education and certification will be a plus.
* Minimum ‎8 years of HR experience, ‎3 years of which in a similar HR role; in a BPO industry.
* Demonstrable experience in developing and executing programs that measurably impact positive employee relations
* High proficiency in English (oral and written).
* Proficient in MS Office; knowledge of SAP Success Factor is a plus.
* High sense of ownership, customer orientation and adaptive to change.
* Strong Business Acumen.
* Outstanding organizational and time-management abilities.
* Excellent communication and influencing skills; with the ability to build rapport at all levels
* Ability to think "out-of-the-box" with proven business cases.
* Strategic mindset.
* Proactiveness and responsibility.
* Strong problem-solving skills.
Compensation:
very competitive package.

With us you will:
* Be a part of a top tier team of professionals, work on global projects that reach millions worldwide, create complex one-of-a-kind in-house products and solutions;
* Get opportunities for professional development: learn new skills with online courses, broaden your network in local and international conferences, receive mentoring;
* Enjoy our learning oriented culture: learn and exchange ideas in lectures and workshops led by your colleagues and team leaders;
* Get extra benefits for your health and well-being, organised well-being lectures and workshops to promote and support self-care, arranged office yoga class, vaccination days in the office, and much more;
* Get treated with delicacies at the office with snack days and supply of fresh fruit and delicious coffee;
* Enjoy a variety of employee discount programs and have fun at monthly internal activities and celebrations;
* Work from a spacious, modern, and well-equipped offices.