Casino Slot Technical Supervisor

Job Number ‎22206412
Job Category Golf, Fitness, & Entertainment
Location Cairo Marriott Hotel & Omar Khayyam Casino, ‎16 Saray El Gezira
Street, Cairo, Egypt, Egypt VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Maintain control of, verify, and account for the Slot department's inventory
of coins, currency, all forms, documents, and records pertaining to the
operations of the Slot Department. Provide cashiers with the opening
impressments of coins, and the cash impressments form. Assign slot employees
to their respective working areas, and meal break hours, keeping rotations
consistent. Assist Slot Attendants in the escort of Jackpot Payment and hopper
refills. Document and monitor each Slot Cashier's overage and shortages.
Monitor and evaluate all slot operations employees work performance, on a
daily basis, for compliance with all policies and procedures. Serve as a
liaison in any dispute or altercation and audit the entire transaction to
determine discrepancies if the dispute involves an exchange of funds. Assist
management in establishing and communicating goals, performance expectations,
timetables and deadlines for shift or departmental operations to hourly
employees and ensure that they are understood.

Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance is
clean and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according to
company standards, anticipate and address guests' service needs, assist
individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language. Develop and maintain
positive working relationships with others, and support team to reach common
goals. Ensure adherence to quality expectations and standards. Move, lift,
carry, push, pull, and place objects weighing less than ‎10 pounds without
assistance. Stand, sit, or walk for an extended time period. Perform other
reasonable job duties as requested.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than
‎500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and
consists of more than ‎80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you're happy, our guests will be happy. It's as simple as
that. Our hotels offer a work experience unlike any other, where you'll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That's The JW Treatment™.