Our Purpose
We work to connect and power an inclusive, digital economy that benefits
everyone, everywhere by making transactions safe, simple, smart and
accessible. Using secure data and networks, partnerships and passion, our
innovations and solutions help individuals, financial institutions,
governments and businesses realize their greatest potential. Our decency
quotient, or DQ, drives our culture and everything we do inside and outside of
our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and
experiences. We believe that our differences enable us to be a better team -
one that makes better decisions, drives innovation and delivers better
business results.
Job Title
Vice President, Ecosystem Solutions
Overview:
The Emerging Markets Solutions team is part of the Global Acceptance Solutions
organization. The team is being formed with the vision to 'Make Mastercard the
Best Way to Pay in Emerging Markets'. This team's bold ambition is to impact 3
to 4 billion of the world's population, using new solutions with non-
traditional and innovative channel partners in countries where our traditional
card and POS model has not reached critical mass over the past 50 years.
The role:
The core responsibility of the VP of Ecosystem Solutions is to lead a team of
solution architects as part of the Emerging Market Acceptance Solutions team
and will play an instrumental role in turning market challenges and insights
into opportunities for expanding digital payments to unpenetrated communities
of merchants and consumers.
More specifically:
* Analyze and form a deep understanding of the market dynamics, ecosystem players, regulation, payment economics, payment technology infrastructure to identify gaps where Mastercard can add significant value.
* Understand the variety of functional capabilities within Mastercard across the different parts of the organization that can be leveraged to create solutions for a specific segment or the wider market
* Co-create the acceptance expansion strategy with the country team leveraging a variety of Mastercard capabilities such as QR (push or pull), P2P, MNO solutions, BNPL, Contactless (if and where relevant), eCom, MPGS, NPP, Real-Time Payments, Foundry… in addition to non-technical capabilities, such as Franchise rules and services, Pricing and Interchange, mergers & acquisitions and others
- Ensure that the market strategy is aligned to Mastercard's global strategy
and can contribute to the growth of the network effect globally (cross-border
opportunities - interoperability - scalability - replicability)
* Act as a point of contact with different global subject matter experts of the different capabilities that constitute components of the segment specific or market wide solutions
* Create, own and govern the RACI model for the market solution blueprint to ensure timely implementation of the solutions bringing the strategy to life
* Exchange learnings and best practices with other emerging markets of similar archetype, analyze best practices, support further markets with techniques and proven methods to scale solutions faster
* Review, challenge and consolidate the market and segment needs to feed product development with the most impactful and scalable product concepts and constructs
This is the senior-most role in the Global Acceptance Solutions Hub in Cairo.
The VP of Ecosystem Solutions will play an exemplary, guidance and coaching
role to all members of the Hub, whose direct managers are remotely located.
All about you:
We are looking for a person who is passionate about the above stated vision
and mission and who has strong proven experience in:
* People leadership skills that inspire creativity and passion to make an impact
* Consulting experience in multiple markets, and the ability to form an understanding of complex markets / ecosystems, analyzing their dynamics, success drivers and economics
* Entrepreneurial and a creative thinker to solve business and technology challenges that arise
* Flexible and adaptable to ambiguity and changing course inherent in the innovation process
* Strong business acumen and technical aptitude
* Understands the existing core & digital Mastercard products and has experience in implementing, launching, or scaling them
* Has demonstrated strategic thinking and a strong execution track record
* Track record of influencing and driving strategic alignment with cross-functional stakeholders
* Translating insights into actionable strategies and plans oriented around driving business growth, positive customer experience, and brand perception
* It's an advantage if the candidate:
o Has worked or lived in multiple geographies, both in developed and emerging
markets
o Has first-hand experience with MoneySend, MPQR, MC Mobile, MasterPass,
digital wallets, HomeSend, Transfast, MNO deals or has worked at a Mobile
Operator Mobile Money department
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and
networks comes with an inherent risk to the organization and, therefore, it is
expected that every person working for, or on behalf of, Mastercard is
responsible for information security and must:
* Abide by Mastercard's security policies and practices;
* Ensure the confidentiality and integrity of the information being accessed;
* Report any suspected information security violation or breach, and
* Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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