The first Waldorf Astoria in Egypt is seeking a luxury General Manager with
pre-opening experience at the Waldorf Astoria Cairo Heliopolis.
With 245 rooms and extensive F&B outlets the Waldorf Astoria Cairo Heliopolis
is in one of the city's prime residential areas and home to Egypt's diplomatic
and presidential offices. The hotel is also conveniently located on the main
artery road leading to central Cairo and to all other districts of the city
including Egypt's most ancient and popular tourist attractions. The site's
prime location is just 8 km away from New Cairo, a new city expected to host
Egypt's Capital along with presidential HQ and ministries.
What will I be doing?
As General Manager of the Waldorf Astoria Cairo Heliopolis, you are
responsible for managing the Hotel Executive team and overall hotel targets to
deliver an excellent Guest and Team Member experience. A General Manager will
also be required to manage profitability and guest satisfaction measures.
Specifically, you will be responsible for performing the following tasks to
the highest Hilton brand standards:
* Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
* Lead in all key property issues including capital projects, customer service, and refurbishment
* Ensure all decisions are made in the best interest of the hotels and Hilton
* Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
* Provide effective leadership to hotel team members
* Lead in all aspects of business planning
* Comply with and exceed Hilton Brand Service Standards
* Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
* Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
* Hold regular briefings and communication meetings with the HOD team
* Respond to audits to ensure continual improvement is achieved
What are we looking for?
A General Manager serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviours, skills, and values that follow:
* Highly experienced luxury General Manager with openings experience
* Strong commercial experience
* Exceptional communication skills with gravitas
* Strong operational understanding
* Highly experienced in managing budgets, revenue proposals, and forecasting results in a similar sized property
* Solid people leadership and retention of talent with the ability to bring a team together on a journey, instilling the Hilton culture and values
* Ability to develop networks in the region
* Degree or diploma in Hotel Management or equivalent
* In-depth knowledge of the hotel/leisure/service sector
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth with the
light and warmth of hospitality" unites us as a team to create remarkable
hospitality experiences around the world every day. And, our amazing Team
Members are at the heart of it all!
Receptionist - Waldorf Astoria Cairo Heliopolis A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will serve on the Front Office Te…
An IT Manager will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. **What will I be doing?** As an IT Manager, you will supervise the IT Department to ensure the quality and delivery of…
The General Cashier supervises and accounts for all cash activities of the Hotel, safeguards cash assets, and prepares all financial reports related to cash transactions. This role assists in any other way deemed necessary for the efficient overall operation of the Finance Department in full compli…
General Cashier - Waldorf Astoria Heliopolis The General Cashier supervises and accounts for all cash activities of the Hotel, safeguards cash assets, and prepares all financial reports related to cash transactions. This role assists in any other way deemed necessary for the efficient overall opera…
Quality Manager - Waldorf Astoria Heliopolis The Quality Manager ensures that the hotel standards are maintained and met at all times, while analyzing review platforms to identify priorities for improvement and to enhance the positioning of the hotel in terms of quality. The Quality Managerwill be …
Night Manager - Waldorf Astoria Heliopolis A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Night Man…
An IT Coordinator will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephone systems throughout the hotel. **What will I be doing?** As an IT Coordinator, you will support the IT Department in its efforts to ensure the quali…
Butler - Waldorf Astoria Heliopolis Butlers at Waldorf Astoria Heliopolis will ensure the maximum guest satisfaction throughout their stay. Butlers will respond efficiently to all guest inquires and fulfil any request and act as the hotel's main point of contact for our guests. **What will I be doi…
Steward - Waldorf Astoria Heliopolis A Steward carries out general cleaning duties and the operation of pot-washing and dishware machineries to deliver an excellent Guest and Member experience while ensuring all back of house areas are kept clean and safety guidelines are observed. **What will I b…
IT Coordinator - Waldorf Astoria Heliopolis An IT Coordinator will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephone systems throughout the hotel. **What will I be doing?** As an IT Coordinator, you will support the IT D…