At Your Service Agent

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

Job Role / Function
Leisure/Travel/Tourism
Years of Experience
Unspecified
Career Level
Entry Level
Gender
Unspecified
Expiry date
‎30 Nov ‎2022
Job Description 
* To provide all house guests with consistent standard of telephone and fax services
*  To cooperate with administration offices
*  To communicate with all in-house and outside guests
*  To cooperate and communicate with other hotel's departments as required
*  To be aware of company key personal
*  To be familiar with all hotel facilities, outlets and all telephone extensions
*  To answer all incoming calls promptly and as per hotel standard
*  To operate telephones switch board and fax machine
*  To check and carry out wake up calls as per hotel standard
*  To provide calls to in-house and outside guests
*  To take message for houseguests as per hotel standard
*  To be discrete as far as hotel guests concerned such as: not to provide information for
* unidentified telephone calls.
*  To participate in all basic training presentations pertinent to the hotel's safety, e.g. fire &
* evacuation drill
*  To complete telephone vouchers for all telephone calls connected
*  To file all documents according to the department filing system
*  To maintain all operation equipment and reports any deficiency to the Front Office
* Manager
*  To perform related duties and special projects as may be assigned
*  To ensure that all working areas are clean and tidy.
*  To add all guests requests to the Guest Service Center system and make follow up with
* the concerned departments
*  To start the shift wearing the correct uniform and nametag

ملخص الوظيفة

  • المُعلن : Jobzella EG
  • تاريخ الإعلان : 02/10/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

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