Head of CASA & Monitoring - Egypt

About the role

Mission / Role purpose
Lead and manage the offer project management team in Orange Cloud for Business
while developing, managing, and adhering to Project Management best practice
& processes. Support the OCB offer Project management team in resolving issues
on product or service delivery as part of their projects and programs to
provide a smooth and reliable delivery.
Key accountabilities
Excellence in project delivery is achieved when the PM can seamlessly provide
the customer deliverables through established and effective processes. This
requires appropriate processes and interlocks to be developed, supporting the
project teams, resolving product/service interface issues whilst looking after
the interests of organization in a complex and changing environment.
* Interlocks
* Build working relationships with appropriate business units and create the necessary interlocks for collaborative working.
* Develop and maintain relationships with internal/external customers and delivery organizations maintaining an environment that contributes to excellence.
* Key relationships will be with senior management to board level both at Orange and with the customer. They will also liaise closely with senior functional directors who will be the main stakeholders and beneficiaries.
* There will also be a team of customer project managers in charge of delivery with whom you will manage line-reporting and sponsorship relationships.
* Process design
* Establish effective processes for the offer PM team to engage with the relevant customer/suppliers.
* Proactively analyze data on process adoption performance and resolve issues as necessary.

About you

Education, Qualifications, and Certifications
* Degree in business, science (or other relevant area), or equivalent qualification.
* Degree educated with a demonstrable commitment to self-development.
* Relevant and desirable vocational certifications include Managing Successful Programmes (MSP) from the OGC or Program Management Professional (PgMP) from the PMI.
* Other postgraduate or vocational qualifications in Programme Management may also be an advantage.
* Formal qualification in engineering.
Behavioral skills
* Strategic Perspective, Advanced
* Leadership & Matrix Management, Expert
* Global Effectiveness, Proficient
* Prioritization & Balance, Expert
* Delegation & Empowerment, Advanced
Professional skills
* Strategic Planning, Advanced
* Professional Services - Project Management, Advanced
* Consulting, Proficient
* Addressing Customer needs & Problems, Advanced
* Financial Management - Return on Investment (ROI), Advanced
* Financial Management - Budgeting & Financial Planning, Advanced
* Communication, Advanced
* Manages Change, Advanced
* Conflict Resolution Skills, Advanced
* Hiring & Retaining, Proficient
* Manages Performance, Proficient
* Team Build & Group Dynamics, Advanced
* Presenting a Business Case, Advanced
* Establish Project Structure, Advanced
* Project Control, Advanced
Experience
* Excellent understanding of project management.
* Project interdependencies and complex stakeholder environments.
* Experience working in a project management role within the telecoms and IT industry sectors would be highly desirable
* Transversal knowledge across build, run as well as project management in multi-BU projects
* Technical knowledge specific to cloud technologies
* Proven track record in cloud project delivery
* Minimum of ‎5+ year's experience of demonstrated competence in project/program management.
* Minimum of ‎10+ year's experience of overall experience in a multinational organization

Additional information

OCB experts work on the latest technical infrastructure (virtualization, cloud
computing) and on the largest in Europe. You will work in an international
context and in a rich technical environment, in constant renewal. You will be
involved in major projects with the latest technology for large international
account customers. And you can enjoy the benefits of a large group, both in
terms of training and for career evolution.

Department

Orange Cloud for Business

Contract

Regular