Bellman

Job Number ‎22152666
Job Category Rooms & Guest Services Operations
Location Renaissance Cairo Mirage City Hotel, Ring Road, Mirage City,
Cairo, Egypt, Egypt VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

As a Renaissance Door Ambassador, you are one of the first ambassadors that a
guest comes into contact with at our hotels. Your friendly, authentic approach
creates a unique and personalized guest experience when the guest walks in the
door. At Renaissance, we believe that every ambassador is an innovator,
explorer, and relationship builder, someone who is able to identify the key
details that make something uniquely interesting and provide guests with
intriguing information about the locale. The successful Door Ambassador will
tailor their approach by reading cues from each guest to ensure that they feel
at home from the moment they arrive. The Door Ambassador will use their
skills, as well as their relationships with others across the hotel (from
housekeeping, to parking, to the Navigator and beyond), to anticipate and
deliver on our guests' needs. He or she should be passionate not only about
the locale and local offerings, but also enable guests to get the most out of
their stay - from greeting guests, to getting them and their luggage to their
right places inside and outside of the hotel, to making sure they have the
information or transportation they need to get to and from their desired
locations.

No matter what position you are in, there are a few things that are critical
to success: making sure you have a safe work environment, following company
policies and procedures, ensuring your uniform and personal appearance are
clean and professional, maintaining confidentiality, complying with quality
assurance standards, and protecting company assets. The Door Ambassador role
means you'll be on your feet and moving around (stand, sit, or walk for an
extended period of time) and taking a hands-on approach to your work (move,
lift, carry, push, pull, and place objects weighing less than or equal to ‎50
pounds without assistance). Doing all these things well (and other things that
come your way) is the foundation of the job. Ultimately, the real hallmark of
the Door Ambassador role is driving a best-in-class guest experience,
inspiring guests and ambassadors alike to live life to discover.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
You were always one of those curious kids who opened every cabinet, peeked
behind every door, and never ceased to ask "why" when given an explanation.
Today, you bring your personal style to every experience. You live life to
discover. You are passionate about your neighborhood, always looking to
explore the places one wouldn't find in a travel guide. If this sounds like
you, you're in the right place. You've got authentic style, natural curiosity
and a warm way with people. Renaissance is not just a place to spend the
night, it's a place to discover, a place in the world with style like yours.
That's why we're not just looking for anyone. We're looking for someone like
you.