Transformation and Program Manager

At ABC, we brew the joy of true togetherness to inspire a better world. A big
part of that means brewing better people with the heart of our company in our
four values:

• Passion for consumers and customers


• Care for people and planet


• Enjoyment of life


• Courage to dream and pioneer

Job Purpose
The Transformation and Program Manager __ orchestrates and drives the
digital applications and transformation agenda of ABC. Enable the people and
organization to truly embed 'Digital & Technology.

Duties and Responsibilities
Business Value & Orchestration
* Accelerate, orchestrate, deliver, and contribute to become the best-connected brewer
* Value orchestration and prioritization in alignment with function leads
* Focus on re-usability & scalability of solutions
* Drive end-to-end orchestration and strive for seamless collaboration between all organizational levels, with one voice from Global/ Regions/Functions to OpCos.
* Drive Digital Change management of Digital and Technology Solutions across functions through the Digital Champions and Influencers
* Orchestrate and lead Agile Way of Working and it's methodology within the OpCo, evident through the deployment of digital solutions
* Work with Commerce to build the OpCo's Route to Market and define OpCo's digital revenue
Stakeholders Engagement
* Engage with business functions to elicit their requirements and translate same to technology solutions.
* Align with the D&T Manager and other D&T leadership team in setting the business priorities of the opco
* Journey mapping for different functions by standardizing the approach to identifying user pain points
Global, Regional and Other Opco 's Partnership
* Partner and collaborate with the Region and other OpCos in identifying common solutions and apps development to drive HEINEKEN's strategy
* Serve as an OpCo's representative at Region & Global level in leading conversations around common Global solutions and initiatives
OpCo & Employee's Digital Capability
* Upskill the whole organization to a minimum level of "digital literacy" and start "speaking the digital language"
* Develop the capabilities framework of the OPCO in line with the established global framework
* Prioritize and manage these capabilities in line with the OPCO's ambition
* Progress the capability framework in line with both the OPCO and global agenda
* Monitor current trend in the IT industry and advise the business functions on latest and most viable IT services that can aid their operations
* Develop and Upskill team members and support through closing the digital skill gaps
* Lead from the D&T working closely with OpCo's HR and Global HR on employee's Digital Upskill and Reskilling programs
Digital Solution Delivery
* Plan, run, and own digital & technology activities (excl. core technology activities)
* Support the business deliveries of digital solutions using digital methodologies provided by D&T
* Lead own team members to own and run digital & technology initiatives
Agile Portfolio and Program Management
* Continuously adopt and embed an Agile way of working
* Organize to facilitate speed and flexibility in the D&T and OpCo
* Manage Agile program and Portfolio management Office
People and Change Management
* Enable the people and organization to truly embed 'Digital & Technology' as an inherent part of both strategy shaping and execution
* Lead the adoption of best practiced relevant change management activities
* Liaison with global change consultants to create bespoke change roadmaps for the OpCo
Coaching and People Development
* Provide leadership to ensure the continuous improvement process and quality management of existing and new solutions.
* Regularly coach the PMOs Team members of transformation and program Management team to deliver and manage own stakeholders
* Ensure applying business partner concept and way of working with all business functions
* Support the career growth of D&T team members
* Guide new team members in onboarding process
* Promote a continuously improving environment

Education & Experiences
Educational Background: Bachelor's degree in Business Informatics,
Computer Science Engineering
Years of Experience: ‎7+ years of relevant experience in project delivery,
IT roles or similar in FMCG industry.
Qualifications & Other Requirements
* Excellent command of English Language
* Excellent presentation and communication skills for different audience including Executive
* Skilled in Agile WOW (Agile Coach level), Agile way of working and tools (SCRUM, Design Thinking, etc.)
* Skilled in Cloud services, Smart Technologies, Azure Application Pipelines, API Management, Databases, ERP tool
* Proven experience of complex project/change management in a dynamic and fast paced environment
* Experience of driving innovation in the organization
* Experience of shaping and leading on vision, strategy and digital initiatives that set the key strategic technology direction for an organization or function
* Excellent knowledge of the modern technology trends, enterprise IT landscape/infrastructure
* Experience with end to end product delivery
* Experience overseeing roadmap strategy and definition
* Excellent knowledge and experience in IT Service Management (ITIL)
* MSC in Management is a plus
* Project Management Certification (Optional)

Personal Skills
* Critical and Challenging
* Analytical Skills
* Interpersonal & Communication Skills
* High Persuasion and Negotiation skills
* Pro-active & Teamwork oriented
* Growth Mindset with a desire to learn, a tendency to embrace challenges, persist in the face of setback, see failures as essential to mastery
* Confident and articulate in expressing ideas to a mixed audience with varying views and challenges