IT Supervisor

Posting Date Jun ‎08, ‎2022
Job Number ‎22095338
Job Category Information Technology
Location The St. Regis Almasa Hotel Cairo, New Administrative Capital,
Cairo, Egypt, Egypt VIEW ON MAP
Brand St. Regis Hotels & Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

The St. Regis brand first established luxury hospitality more than ‎110 years
ago, with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York 's Fifth
Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today, with more than ‎40 of the best addresses around the world, St.
Regis is a place where trends are born, boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

POSITION SUMMARY

Troubleshoot and resolve technical problems or issues related to computer
software and systems. Provide technical guidance and recommendations to
resolve business problems. Analyze, recommend, and implement process
improvements. Enter commands and activate controls on computer and peripheral
equipment to integrate and operate equipment. Troubleshoot, modify, support,
manage, and maintain applications programs and user accounts. Maintain records
of daily data communication transactions, problems and remedial actions taken,
or installation activities. Train or instruct users in the proper use of
hardware or software. Manage and coordinate planning, design, operations,
maintenance, and resource allocation of telecommunications activities,
including client/server support and strategic and tactical planning. Consult
with and advise others on administrative policies and procedures, technical
problems, priorities, and methods related to telecommunications.

Assist management in hiring, training, scheduling, evaluating, disciplining,
and motivating and coaching employees; serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Develop and maintain positive working relationships with others; support team
to reach common goals; listen and respond appropriately to the concerns of
other employees. Follow all company policies and procedures; protect company
assets. Speak with others using clear and professional language. Ensure
adherence to quality expectations and standards; identify, recommend, develop,
and implement new ways to increase organizational efficiency, productivity,
quality, safety, and/or cost-savings. Visually verify information. Enter and
locate information using computers/Point of Sale (POS) systems. Move, lift,
carry, push, pull, and place objects weighing less than or equal to ‎10 pounds
without assistance. Perform other reasonable job duties as requested by
Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.