Supervisor IT

Job Number ‎23043370
Job Category Information Technology
Location Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt
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Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Troubleshoot and resolve technical problems or issues related to computer
software and systems. Provide technical guidance and recommendations to
resolve business problems. Analyze, recommend, and implement process
improvements. Enter commands and activate controls on computer and peripheral
equipment to integrate and operate equipment. Troubleshoot, modify, support,
manage, and maintain applications programs and user accounts. Maintain records
of daily data communication transactions, problems and remedial actions taken,
or installation activities. Train or instruct users in the proper use of
hardware or software. Manage and coordinate planning, design, operations,
maintenance, and resource allocation of telecommunications activities,
including client/server support and strategic and tactical planning. Consult
with and advise others on administrative policies and procedures, technical
problems, priorities, and methods related to telecommunications.

Assist management in hiring, training, scheduling, evaluating, disciplining,
and motivating and coaching employees; serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Develop and maintain positive working relationships with others; support team
to reach common goals; listen and respond appropriately to the concerns of
other employees. Follow all company policies and procedures; protect company
assets. Speak with others using clear and professional language. Ensure
adherence to quality expectations and standards; identify, recommend, develop,
and implement new ways to increase organizational efficiency, productivity,
quality, safety, and/or cost-savings. Visually verify information. Enter and
locate information using computers/Point of Sale (POS) systems. Move, lift,
carry, push, pull, and place objects weighing less than or equal to ‎10 pounds
without assistance. Perform other reasonable job duties as requested by
Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global
community. We've been a place to gather and connect since ‎1937. At Sheraton,
associates create a sense of belonging in more than ‎400 communities around the
world. We welcome guests through engaging experiences and thoughtful service.
If you're a team player who is excited to deliver a meaningful guest
experiences, we encourage you to explore your next career opportunity with
Sheraton.