Posting Date May 29, 2022
Job Number 22088703
Job Category Rooms & Guest Services Operations
Location The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt,
Egypt VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us, the experience stays with them. As the premier worldwide provider of
luxury experiences, we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.
POSITION SUMMARY
Monitor club lounge for seating availability, service, safety, and wellbeing
of guests. Maintain cleanliness and condition of bar, bar unit, tables, and
other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock
ice, glassware, and supplies. Anticipate and communicate replenishment needs
promptly. Wash dishes and serving utensils as needed. Complete opening and
closing duties. Requisition all necessary supplies, transporting supplies from
storeroom to bar set-up area as required. Secure liquors, beers, wines,
coolers, cabinets, and storage areas. Document pertinent information in
department logbook. Forecast additional meal requirements and communicate
special requests to the kitchen.
Report accidents, injuries, and unsafe work conditions to manager. Follow all
company policies and procedures, ensure uniform and personal appearance are
clean and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according to
company standards, anticipate and address guests' service needs, assist
individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, prepare and review
written documents accurately and completely, and answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others, and support team to reach common goals. Comply with quality
assurance expectations and standards. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 25 pounds without assistance; and
stand, sit, or walk for an extended period of time or for an entire work
shift. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
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