Job Brief
Digital Account Managers are generally responsible for planning, developing
and managing clients' digital strategy to improve their web presence and
achieve their digital marketing goals. In addition, they are responsible for
building and managing relationships with existing and potential clients.
Responsibilities
* Build long-term relationships with clients
* Investigate and determine clients wants and needs
* Plan and implement digital strategies for clients
* Always work towards those goals
* Optimize web content in order to improve SEO
* Present and train on social media strategies to clients
* Analyze effectiveness of digital campaigns
* Recommend, design and implement digital projects to increase their ROI
* Set up a list of KPIs to track for each client
* Prepare and present reports on their progress
* Keep abreast with new trends in digital technology
Requirements to Apply
* 2 years of working experience as a Digital Account Manager
* In-depth knowledge of online marketing tools and technology
* Excellent understanding and knowledge of social media platforms
* 2 years of experience in customer service
* Sense of ownership and pride in your performance and its impact on company's success
* Critical thinker and problem-solving skills
* Team player
* Good time-management skills
* Great interpersonal and communication skills
* MA in Marketing or similar relevant field
Key Competencies
Client Servicing Reporting & Analysis Analytical Thinking Financial Control
Market Research Presentation Skills Writing Skills
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