HR Service Delivery Advisor, Egypt

HR Service Delivery Advisor, Egypt
About Astellas :
At Astellas, experience is coupled energised with a relentless challenger
spirit We are unusual in our ability to combine the experience, expertise and
resources of an established company with the agility, flexibility and tenacity
of a start-up. Relentless curiosity and a hunger for discovery flows
throughout our entire organisation. We harness the latest technology and
insights from big data with our research expertise to create powerful
solutions that could transform the way doctors and nurses treat and care for
their patients. We are accelerating product development, driving operational
efficiencies and gaining a better understanding of the needs of patients and
their healthcare providers. We partner and collaborate with academic research
institutes and biotechnology companies who share our passion for bringing
breakthrough discoveries to patients.
About This Job:
Astellas is currently hiring a HR Service Delivery Advisor to be based in
Cairo, Egypt. The role will be reporting directly into the Global HR Service
Delivery Lead.
Main Purpose of the Position:
* The HR Service Delivery Advisor is responsible for providing advice and guidance on HR policies, processes and general HR related queries, acting as the first point of contact for Astellas employees where self-service is either unavailable or where the query cannot be resolved through the self-service channels available
* The role will also be responsible for performing transactional HR services in addition to managing and maintaining the integrity of HR data.
* The role will sit within the HR Service Delivery Team and will involve working closely with the HR Service Delivery Team Lead to manage queries to resolution
* The role will report to the HR Service Delivery Team Lead and will work closely with the wider HR Service Delivery Team and Projects and Continuous Improvement team to explore opportunities for continuous improvement across the HR Operations function
* Accountable for the execution of administrative processes across the scope of services provided by HR Operations
Essential Knowledge & Experience:
* Minimum ‎3 – ‎5 years’ experience in a similar role, ideally within a Global Multinational Organization.
* Experience in working within a Shared Service Centre environment
* Experience in providing HR policy and process related advice and guidance
* Excellent communication and presentation skills and ability to develop and maintain good working relations with internal and external stakeholders. Arabic and English language skills are essential
* Team oriented and collaborative working style
* Bachelor’s Degree qualified. HR Administrator profession
Additional information:
* Full time, permanent position
* Cairo, Egypt
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, colour, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Job Type: Full-time