Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Administration
Management Level
Associate
Job Description & Summary
Customer
* Greet visitors and make sure all callers and visitors are dealt with promptly, courteously and accurately
* Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant
Internal Process
* Operate the switchboard Screen and route incoming telephone calls, take messages, and answer incoming queries
* Maintain visitor and caller logs
* Answer queries from visitors and callers, and refers them to the appropriate person
* Perform general maintenance of the reception area
* Manage client room bookings
* Manage smart office catering invoices ensuring cost centers & approvals are submitted
* Manage smart office parking & support staff for ad-hoc booking
* Manage floor operations eg. cleaning, FM Act in accordance with regulations
* Perform other administrative duties as required
* Manage & overlooking for the mailroom for outside delivery / courier services with the help of the office administrators Grant temp access card for the staff if needed
* Manage OA's and make sure they submit their leaves
* To operate the switchboard and handle reception area activities.
* Serves as the first point of contact with the firm and the office for visitors and callers
* Handle all internal and external inquiries and carry out administrative activities of the front office.
* Financial Adhere to the allocated budget for the administrative function of the office
Learning and Growth
* Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met
* Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
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