Job Description:
Scope:
This role undertakes all reception and clerical duties such as greeting and
welcoming guests, receiving and delivering all incoming and outgoing mail and
packages, answering all calls and directing as needed, scheduling meetings,
and coordinating office activities. This role will be the "face" of the
company for all visitors and will be responsible for the first impression BDP
make.
Responsibilities:
* Greet and welcome guests.
* Answer questions and address complaints received.
* Answer all incoming calls and redirect them or keep messages.
* Receive letters, packages etc. and distribute them.
* Prepare outgoing mail by drafting correspondence, securing parcels etc.
* Check, sort and forward emails.
* Booking of meeting rooms when required.
* Monitor office supplies and place orders when necessary and keep updated records and files
* Monitor office expenses and costs
* Deliver all work to a high-quality standard.
* Ensure Office policies and procedures are implemented and applied appropriately to all (internal and external customers), including the Policies and Procedures for Continuous Practice Improvement and Corporate Policy Manuals.
* Meet agreed performance targets and standards.
* Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
* Undertake such other duties and special assignments as may be allocated by the Manager (travel arrangements, schedules etc.)
Job Requirements:
Qualifications/Experience
* Bachelor Degree
* Proven experience as front desk +3 years at a minimum .
* Proficient in English (oral and written).
* Knowledge of office management and basic bookkeeping
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