O2C Collection Associate- Turkish Speaker

Collection Associate
Company: Nestl e Business Services
Location: Cairo, Egypt.
Department: Order to Cash
Bachelor's Degree Holder

POSITION SUMMARY
Joining Nestl e means you are joining the largest food and Beverage Company in
the world. At our very core, we are a human environment - passionate people
driven by the purpose of enhancing the quality of life and contributing to a
healthier future.
You will Conduct and provide collection analytics for credit management and
other stakeholders. Execute an efficient collection strategy, based on market
credit policy, to timely collect customer receivables.

A DAY IN THE LIFE …
* Conduct and provide collection analytics.
* Collate and send customer required supporting documentation for collection .
* Analyze customers' accounts. Monitors account details for non payments, delayed payments and other irregularities.
* Reconciles account balance and open items with the customer.
* Conduct intensive collection activities based on Market Collection Strategy.
* Conduct outbound collection activities to follow-up overdue amounts and/or remind for amounts that will fall due.
* Issue Dunning Letters to Customers.
* Receive and action on incoming collection concerns from the customer and internal stakeholders.
* Create Claim Case ID, and collaborate with claims and deductions management.
* Collaborate with internal parties (Sales, CFSC, CC&IR), as needed, to be able to collect debt
* Record result of communication with the customer and other internal collaborators
* Monitor payment plan agreed with the customer.
* Collate and provide necessary documents to third party and legal. Monitor customers handed over to 3rd party or legal.
* Send requests for account clearing, as needed.
* Participate in Continuous Improvement activities
ARE YOU A FIT?
* Proficient analytical skills. Background in Accounting is an advantage.
* Good communication and negotiation skills.
* Language skills - fluent in Turkish and local language requirement.
* Experience in SAP and MS applications
* ‎1-‎2 years of experience