Vacancy for: Student affairs department
Job Description:
* Students Changing Registration Data Requests.
* Students Courses Add & Drop Requests:
* Follows up and guides students according to an announcement sent.
* Changing/Switching Tutorial Groups Requests.
* Separation Letters Issuing.
* Counter Setup.
* Makes sure all counter supplies are always available such as handouts, student forms, brochures, and hanging important announcements.
* Keeps counter organized and tidy.
* Coordinates with the Undergraduate Archives Specialist the transfer of hard files to the office. archives
* Students Registration Data Entry & Revision.
* Absence Excuses and drop-out excuses for enrolled students.
* Offering direct client services, the Students Registration Specialist is expected to serve the following:
* Accommodate daily student and parents traffic, takes inquiries, and guide/direct them adequately in a professional and friendly manner.
* Deliver high-quality, accessible services that meet their needs.
* Provide accurate, timely, and useful information to students in relation to their course of study, enrolment, policies, services, and processes.
* Give accurate and comprehensive information.
* Provide fair, transparent, and efficient complaints and appeals procedures.
* Provide clear statements of students' academic records to their parents (including a transcript of records, attendance reports, etc.).
* Respond to personal, telephone, email, and inquiries from office members.
* Report problems and follow up their solving process.
* Ensure cleanliness, comfort, and security.
Job Requirements:
* The primary teaching language at high school is English - A must
* Attainment of University/College Degree - A must
* Strong background in the educational/customer service field - preferable.
* Fluent English Language skills.
* Excellent MS Word, Excel, and Outlook.
* Excellent communication and presentation skills
* A hard worker that is capable of multitasking and dealing with work under pressure
* Effective administrative skills, including the ability to organize and prioritize own workload in order to meet tight deadlines, whilst maintaining a high degree of accuracy
* Team Worker
Applications will be reviewed until the position is filled. For best
consideration, submit applications by < 15th of December 2023 >
Post Date: Sunday, November 19, 2023
Apply Now!
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