About the team
At Baker Hughes our purpose is clear. We take energy forward - making it
safer, cleaner and more efficient for people and the planet.
Partner with the best
As a Resources Coordinator, you 'll be responsible for all resources, and
logistics required to perform services and maintenance activities on
customers' site/property. These activities contribute to, maintain, repair,
and refurbish sold or existing products.
As a Resource Coordinator, you will be responsible for:
* Attending weekly, daily, and Monthly review calls with the extended team (Planners, Service Mangers, etc) to support Field resources planning, ensure the timely fulfillment of resources on the required work scopes and establish a 1-year plan for his/her team.
* Managing closely His / Her team of Field Engineers, solving individual and team issues in a timely manner, All in accordance with the company policy & Procedures.
* Verifying FSE's readiness for execution of assigned tasks.
* Ensuring the right skills and necessary knowledge for the regional resource pool is maintained, to support industry standards and customer requests.
* Maximizing FSE utilization to achieve and exceed the annual planned target.
* Minimizing bench time cost & establishing contingency planning for the team to drive effective utilization.
* Complying with Field Policies & Procedures while ensuring adoption of the same with his/her team.
* Coordinating and facilitating career path planning and progression of His/her Field Service Engineers.
* Assigning training programs to meet regional demand and developing the team's technical capabilities (Multiskilling).
* Collaborating with immigration & execution teams to ensure successful site mobilizations, logistics support and timely fulfillment of customer needs (Visas, gate pass readiness, site training etc.…).
* Building a strong Health and Safety culture in line with company policies and standards.
* Encouraging the adoption of the company's core values while promoting a team culture based on collaboration, inclusivity, transparency, and care.
* Driving data integrity of the company's IT tools (Salesforce database, GRID , Workday etc….)
* Utilizing forecasting tools and liaising with the regional leadership to drive HC planning and ensure future demands are met.
* Providing periodic reports to the regional leadership on the status, forecast and plans of the team (technical Capability, fulfillment Strategy, utilization, training updates, cost management and customer inputs).
* Leading and setting weekly planning calls with the execution team, Internal teams and other COEs to review Assignment plans, fulfill open demands and drive consistent utilization of the team (Target hours and cost).
* Building a strong partnership with other regions, head office, training academy and regional resource managers to leverage cross region utilization, lessons learnt, and assignment opportunities for His/her team members.
* Liaising with Human Resources for issues concerning retention of employees, contract renewals, exit evaluation, career opportunities, development plans and other HR related matters.
* Developing, coaching and Mentoring Field Engineers, to build an interpersonal relationship with all His / Her team members (Quarterly Round tables, Frequent site visits, face to face meetings, customer meetings and virtual meetings).
Fuel your passion
To be successful in this role you will:
* Have Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Service Delivery in Oil and Gas industry).
* Have experience in Subsea Industry is preferable.
* Have strong oral and written communication as well as interpersonal and leadership skills.
* Have the ability to independently work to tight deadlines and display strong problem-solving skills.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want
to work and deliver at their best is different for everyone too. In this role,
we can offer the following flexible working patterns:
* Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are
better when all of our people are developed, engaged and able to bring their
whole authentic selves to work. We invest in the health and well-being of our
workforce, train and reward talent and develop leaders at all levels to bring
out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep
going forward tomorrow, we know we have to push the boundaries today. We
prioritize rewarding those who embrace change with a package that reflects how
much we value their input. Join us, and you can expect:
* Contemporary work-life balance policies and wellbeing activities
* Comprehensive private medical care options
* Safety net of life insurance and disability programs
* Tailored financial programs
* Additional elected or voluntary benefits
About Us:
We are an energy technology company that provides solutions to energy and
industrial customers worldwide. Built on a century of experience and
conducting business in over 120 countries, our innovative technologies and
services are taking energy forward - making it safer, cleaner and more
efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that
values innovation and progress? Join us and become part of a team of people
who will challenge and inspire you! Let 's come together and take energy
forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions
are made without regard to race, color, religion, national or ethnic origin,
sex, sexual orientation, gender identity or expression, age, disability,
protected veteran status or other characteristics protected by law.
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