A Front Office Supervisor supervises the activities manages at the hotel front
desk, including check-in/check-out, Guest requests, concierge services and
promotion of in-house activities.
What will I be doing?
As a Front Office Supervisor, you will oversee the front office activities
between the Guest, the hotel, and the various hotel departments. A Front
Office Supervisor is responsible for supervising the activities that create
the first impressions of our Guests and, therefore, must perform the following
tasks to the highest standards:
* Supervise Front Office operations during your assigned shift to a consistently high standard
* Ensure your shift team have current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
* Advise your shift team of any special events or VIP Guests in the hotel that day
* Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
* Maximize sales revenues through up-selling and marketing program
* Manage Guest requests, inquiries, and complaints promptly and completely
* Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
What are we looking for?
A Front Office Supervisor serving Hilton brands is always working on behalf of
our Guests and working with other Team Members. To successfully fill this
role, you should maintain the attitude, behaviours, skills, and values that
follow:
* Front Office experience in the hotel or leisure sector
* Excellent grooming standards
* Fluency in English Language
* Strong commercial/business awareness and demonstration of sales capabilities
* Calm, organized work ethic with the ability to prioritize and meet deadlines
* Excellent supervisory, inter-personal, and communication skills
* A passion for delivering exceptional levels of Guest service
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its. Our vision "to fill the earth with the light and
warmth of hospitality" unites us as a team to create remarkable hospitality
experiences around the world every day. And, our amazing Team Members are at
the heart of it all!
**Date de publication** Jun 09, 2022 **Num ero de l'Emploi** 22096437 **Cat egorie d'Emploi** Rooms & Guest Services Operations **Lieu** Le M eridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE **Enseigne** Le M eridien **Horaire** Full-Time **M…
**ت اريخ النشر** Jun 09, 2022 **ر قم الوظيفة** 22096425 **ا لتصنيفات** Rooms & Guest Services Operations **ا لموقع** Le Meridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt عرض على الخريطة **س لسلة الفنادق** Le Meridien **ا لجدول الزمني** Full-Time **إ مكانية الانتقا…
**Date de publication** Jun 09, 2022 **Num ero de l'Emploi** 22096425 **Cat egorie d'Emploi** Rooms & Guest Services Operations **Lieu** Le M eridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE **Enseigne** Le M eridien **Horaire** Full-Time **M…
**Data de divulga çao da vaga** Jun 26, 2022 **N º do Cargo** 22105519 **Categoria de emprego** Rooms & Guest Services Operations **Local** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VER NO MAPA **Marca** Westin Hotels & Resorts **Hor…
**ت اريخ النشر** Jun 26, 2022 **ر قم الوظيفة** 22105519 **ا لتصنيفات** Rooms & Guest Services Operations **ا لموقع** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt عرض على الخريطة **س لسلة الفنادق** Westin Hotels & Resorts **ا لجدول الزمني**…
**Posting Date** May 26, 2022 **Job Number** 22087679 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Brand** St. Regis Hotels & Resorts **Schedule** Full-Time **Relocation?…
A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities betw…
**Fecha de publicaci on** Jun 26, 2022 **N umero de Empleo** 22105519 **Categor ia de Empleo** Rooms & Guest Services Operations **Ubicaci on** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VER EN MAPA **Marca** Westin Hotels & Resorts **H…
**ジ ョブ番号** 22191033 **求 人カテゴリ** Rooms & Guest Services Operations **場 所** Le Meridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt 地図で表示 **ス ケジュール** Full-Time **遠 隔地ですか?** N **配 置転換ですか?** N **職 位の種類** Non-Management _マ リオット・インターナショナルでは雇用機会均等の実現に向けて、多種多様な人材の雇用、従業員を第一…
**İ ş Numarası** 22191033 **İ ş Kategorisi** Rooms & Guest Services Operations **Lokasyon** Le M eridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt HARİTADA GÖRÜNTÜLE **Ç izelge** Full-Time **Uzakta m ı bulundu?** N **Konum de ğişikliği mi?** N **Pozisyon T uru** No…