Job Title

Clinical Application Specialist Computer Tomography/Magnetic Resonance French
Speaking North Africa

Job Description

Philips is a global leader in health technology, committed to improving
billions of lives worldwide and striving to make the world healthier and more
sustainable through innovation. Driven by the vision of a better tomorrow.
But it 's not just what we do, it's who we are. We are ‎80,000, wonderfully
unique individuals, with two things in common. An unwavering sense of purpose
and a relentless determination to deliver on our customers' needs. It's what
inspires us to create meaningful solutions - the kind that make a real
difference - when it matters most.
The world and our customers' needs are changing faster than ever before and
while we are proud of what we do already, we know we can do more. That's why
we need you, to help us tackle increasingly complex challenges posed by ever
evolving health and well-being needs.
In this role, you have the opportunity to make life better*
Looking at the challenges today the world is facing Philips ' purpose has
never been more relevant. So whatever your role, if you share our passion for
helping others, you'll be working towards creating a better and fairer future
for all.
As a Clinical Application Specialist CT &MR French Speaking Africa you will
have the opportunity to provide technical expertise through sales
presentations, product demonstrations, installation and maintenance of company
products. You will assist the sales staff in assessing potential application
of company products to meet customer needs and preparing detailed product
specifications for the development and implementation of customer
applications/solutions. You may build a mini application based on customer
requirements to demonstrate feasibility of the application, often requiring
rapid prototyping and/or product demo for client. You may provide software
development and consultation to prospective users and/or product capability
assessment and validation. You will ensure that the product
application/solution is functioning according to specifications, and you will
provide follow-up support to company sales staff and customer personnel by
disseminating technical information on specific applications.
You are responsible for
* Setting up application training schedules, in close cooperation with the customer
Train customers in applying the best possible clinical procedures and
protocols to achieve optimal usage of the delivered equipment.
* (re-)Train hospital staff in case of new releases and / or versions (changes) in the operating procedures of the equipment
* Ensuring that all customers are provided with high quality training and attention so that each customer is fully satisfied with the attention received from Philips Healthcare (PH)
* Reporting to PH on difficulties in optimal usage of the equipment
* Responsible for delivering customized (competency based) training material pack - if / when required
* Supporting user group meetings if / when required
* Conducting regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction
* Support and advise the sales force during acquisition
* Stay "on track" with the new developments in the clinical application and operating field of the relevant equipment
* Be aware and to manage at all times the safety standards required by the company, including radiation protection, health and safety regulations. In the event of hazards or accidents, to take immediate control of the situation and involve the safety advisor from the regional office
* Ensuring that all clinical applications training, with both new and existing customers, complies with the company's quality policy
* Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner.
You are a part of
An organization with an incredible diversity of nationalities, skills,
backgrounds, functions and challenges. At Philips we have opportunities for
graduates as well as experienced professionals in everything from applied
research to marketing and sales in over ‎100 countries. We 're a fascinating
company to be part of, with a strong emphasis on cultural awareness, mutual
understanding and out-of-the-box thinking..
**To succeed in this role, you 'll need a customer-first attitude and
the following
* Engineering/ Medical /Radiology Background (Certificates or full MD degree as radiologist).
* Clinical MR in depth knowledge.
* Experience on using post processing tools and advanced applications.
* Ability to perform advanced MRI examinations (Cardiac, Neuro imaging, Angiography, Pediatrics).
* Previous experience as an Application Specialist is a plus.
* Previous experience with Philips systems is a plus.
* Strong communication skills.
* Ability to utilize problem-solving, critical thinking and priority-setting skills.
* Speaking, understanding, and writing fluently: French & English (must have)
* Teaching experience in a clinical environment preferred.
* Ability to travel extensively.
In return, we offer you
A meaningful career, with new challenges in our dynamic organization, working
in an encouraging multinational and multicultural environment. We are happy to
provide you with this opportunity to work with new technologies. You will be
surrounded by passionate and committed, colleagues who share your ambition to
create outstanding customer experiences. Your work will be ambitious and full
of opportunities for growth. Variety and challenge will be part of your daily
routines.
How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to
deliver great outcomes for our people and our customers. We are embracing an
approach wherein we spend more time together than apart - which for full-time
employees translates to an average of at least ‎3 days working from the office
and up to ‎2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and
home in the most balanced, productive, and healthy way. Hybrid work
flexibility means people can meet the changing demands of work and home in the
most balanced, productive, and healthy way.
Our hybrid working model is defined in ‎3 ways:

We believe in the importance of impactful collaboration: There's a certain
energy when everyone 's in the same room that can heighten idea generation and
creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary
according to task and team schedules. Flexibility isn 't office or online, it
means choosing the space that works best for you, your teams and our customers
on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed
to support our well-being, offer career advancement opportunities, and enable
us to be at our best.
Why should you join Philips?*
Working at Philips is more than a job. It 's a calling to create a healthier
society through meaningful work, focused on innovative, customer-first health
technology solutions. Help us improve the health and well-being of billions of
people, every year. Ultimately creating a career that no one could have
planned for. Even you.

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