Job Title

Clinical Application Specialist Ultrasounds French Speaking Africa

Job Description

Philips is a global leader in health technology, committed to improving
billions of lives worldwide and striving to make the world healthier and more
sustainable through innovation. Driven by the vision of a better tomorrow.
But it 's not just what we do, it's who we are. We are ‎80,000, wonderfully
unique individuals, with two things in common. An unwavering sense of purpose
and a relentless determination to deliver on our customers' needs. It's what
inspires us to create meaningful solutions - the kind that make a real
difference - when it matters most.
The world and our customers' needs are changing faster than ever before and
while we are proud of what we do already, we know we can do more. That's why
we need you, to help us tackle increasingly complex challenges posed by ever
evolving health and well-being needs.
In this role, you have the opportunity to make life better*
Looking at the challenges the world is facing today Philips ' purpose has
never been more relevant. So whatever your role, if you share our passion for
helping others, you'll be working towards creating a better and fairer future
for all.
Currently we have the opportunity for a dynamic Clinical Application
Specialist Ultrasounds French Speaking Africa to join our Ultrasounds team
and support our Francophone African market.
In this role, you have the opportunity to significantly contribute to
growing our Ultrasounds business , customer satisfaction and after sales
support by demonstrating the Philips products and training new and
existing users on our Ultrasound equipment to ensure full appreciation of its
use. You will work with a broad spectrum of stakeholders and customers and
play a pivotal role in the ongoing success of our business.
You will report to the Modality Sales Specialist Lead North Africa
Your are responsible for:
* Set up application training schedules, in close cooperation with the customer
* Train customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the delivered equipment
* (re-)Train hospital staff in case of new releases and / or versions (changes) in the operating procedures of the equipment
* Ensure that all customers are provided with high quality training and attention so that each customer is fully satisfied with the attention received from Philips Healthcare (PH)
* Report to PH on difficulties in optimal usage of the equipment
* Responsible for delivering customized (competency based) training material pack - if / when required
* Support user group meetings if / when required
* Conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction.
* Support and advise the sales force during acquisition
* Stay "on track" with the new developments in the clinical application and operating field of the relevant equipment
* Be aware and to manage at all times the safety standards required by the company, including radiation protection, health and safety regulations. In the event of hazards or accidents, to take immediate control of the situation and involve the safety advisor from the
* regional office
* Ensure that all clinical applications training, with both new and existing customers, complies with the company's quality policy
* Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner
* Provide support for other applications specialists in my region
To succeed in this role, you should have the following skills, personality
and experience:
* Excellent communication skills and outgoing personality
* Flexibility to travel extensively within French Speaking Africa
* Qualification in Diagnostic Ultrasound
* Experience of training/teaching
* In-depth knowledge and experience of Ultrasound products and background in Sonography is a must have
* Fluent in English and French (in addition to local language), verbal and written with good communication skills is a must have.
In return, we offer you a dynamic position in an innovative and
challenging environment, with likeminded people, where you have the unique
opportunity to become an expert in ultrasound and to work with the latest
technology, latest clinical processes and the most innovative products. The
opportunity to make a difference in the Healthcare space and have a real
impact on people 's lives.
How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to
deliver great outcomes for our people and our customers. We are embracing an
approach wherein we spend more time together than apart - which for full-time
employees translates to an average of at least ‎3 days working from the office
and up to ‎2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and
home in the most balanced, productive, and healthy way. Hybrid work
flexibility means people can meet the changing demands of work and home in the
most balanced, productive, and healthy way.
Our hybrid working model is defined in ‎3 ways:
We believe in the importance of impactful collaboration: There's a certain
energy when everyone 's in the same room that can heighten idea generation and
creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary
according to task and team schedules. Flexibility isn 't office or online, it
means choosing the space that works best for you, your teams and our customers
on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed
to support our well-being, offer career advancement opportunities, and enable
us to be at our best.
Why should you join Philips?*
Working at Philips is more than a job. It 's a calling to create a healthier
society through meaningful work, focused on innovative, customer-first health
technology solutions. Help us improve the health and well-being of billions of
people, every year. Ultimately creating a career that no one could have
planned for. Even you.

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