Senior Quality Executive

Job Description

Job Summary
The role is a pivotal role in Customized Intelligence Operation at NielsenIQ.
The Individual is tasked with the obligation to ensure quality and compliance
on all the projects deliverables as per NielsenIQ standards and processes. A
high visibility role that is sure to highlight your skills for future
progression opportunities.

Key Duties and Responsibilities:
* Quality and Compliance
* Thorough understanding of the SOPs (Standard Operating Procedures) and related NielsenIQ fieldwork standards
* Ensure the overall quality and integrity of the data collected as per Nielsen standards
* Verify Field Team's compliance with the SOPs when conducting a project
* Be unbiased, process driven and able to document outcomes accurately and objectively
* Provide an accurate measure of Interviewer performance and effectiveness
* Detail-oriented, both in understanding instructions and executing process and deliverables
* Ensure that QC deliverables meet quality standards and project requirements
* Track project progress periodically and report the same to management
*
People Management
* Ensuring efficient workload distribution among team members
* Supervise team members daily to complete research projects within deadlines
* Guide & support the team to instill the right mindset towards quality and compliance
* Organized with strong time management skills
* This role involves working with different departments and as part of a team, so excellent interpersonal and communication skills are important to work effectively with others
*
Project Management
* Able to meet deadlines and follow-up on action items
* Identify and address data and/or project concerns while fieldwork is ongoing
* Confirm that data is collected in accordance with project requirements and Interviewer briefing instructions
* Brainstorm ideas to increase productivity at project level while maintaining accuracy in quality
* Able to conduct and lead- Data quality analysis/Trend Analysis interpret data and analyze the results using statistical techniques. Provide ongoing reports at various levels of fieldwork and identifying operational issues if any due to interviewer performance or bad quality - to be raised with relevant stakeholders for timely action
*
Digital Agenda
* Pro-actively participate in and identify opportunities for efficiency, automation, standardization, and process simplification
* Efficient use of various internal digital platforms

Qualifications
* Graduate - Mathematics, Statistics, Economics, Business Administration
* Overall, ‎4-‎5 years' experience in similar function of which ‎2-‎3 years in Market Research or a function that requires data analysis and interpretation
* Proficiency in MS word, Excel, and PowerPoint
* Fair knowledge of statistical tools and techniques will be an added advantage
* Strong and articulate verbal and written communication skills (English & Arabic)
* Experience in project management
* Solid understanding of field interviewing processes, preferably in Market Research Agency
* Excellent analytical and problem-solving abilities
* Proactive and Great team player with strong interpersonal skills
* Efficient time management, ability to multi-task and detail oriented.
* Recommend improvements in work processes within area of responsibility.

Additional Information

About NIQ
NIQ, the world 's leading consumer intelligence company, reveals new pathways
to growth for retailers and consumer goods manufacturers. With operations in
more than ‎100 countries, NIQ delivers the most complete and clear
understanding of consumer buying behavior through an advanced business
intelligence platform with integrated predictive analytics. NIQ delivers the
Full View.
NIQ was founded in ‎1923 and is an Advent International portfolio company. For
more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and
markets we measure within our own workforce. We exist to count everyone and
are on a mission to systematically embed inclusion and diversity into all
aspects of our workforce, measurement, and products. We enthusiastically
invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making
decisions without regard to race, color, religion, gender, gender identity or
expression, sexual orientation, national origin, genetics, disability status,
age, marital status, protected veteran status or any other protected class.
Our global non-discrimination policy covers these protected classes in every
market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we
do by visiting the NielsenIQ News Center:
https://nielseniq.com/global/en/news-center/diversity-inclusion/
NIQ or any of our subsidiaries will never ask you for money at any point of
the recruitment or onboarding process.