Cargo Sales Executive

Job Purpose: To develop, promote and maintain Emirates SkyCargo business in
the region, ensuring maximum market share, market penetration and optimal
revenues. To ensure existing and potential customers are aware of SkyCargo
products and services, are serviced to their satisfaction and are motivated to
use Emirates. Job Outline: - Achieve agreed Cargo Revenue target by developing
and maintaining productive business relationships with freight forwarders,
consolidators, cargo agents, commercial accounts and other parties in the
assigned territory (on and offline). - Ensure that all existing cargo clients
are aware of Emirates SkyCargo products and services by providing/updating
them with pertinent product brochures, timetables and other information on
Emirates SkyCargo products and services. - Identify potential new export and
import market segments and clients through assessment of the market, regular
analysis (eg CASS) and follow up of sales leads. Prospect for new business,
including making formal and informal commercial presentations to clients to
introduce and explain SkyCargo logistics structures and operational
procedures. - Identify potential revenue streams in offline and feeder markets
and develop and execute strategies to secure this business. - Monitor market
trends, competitors activities and special deals and recommend strategies and
marketing activities to counter the competition. - Evaluate seasonal traffic
demands and co-ordinate with cargo operations and reservations personnel for
appropriate allocation of space. - Negotiate an established tariff maximum
yield and achieve additional business at minimal cost. - Investigate and
respond to customer complaints and restore customer confidence where there has
been service failure. Advise the management on the feedback received from the
customers about the product to improve quality, standard of service and to
minimise service failures. - Maintain sales call records and statistics
(rates, volumes, revenues, yield, seasonal variations) and produce periodic
performance reports on existing accounts, including recommendations to
maximise client support, and setting of account credit limits. - In accordance
with Emirates SkyCargo strategy and objectives, promote customer interaction
in all channels, including electronic commerce.
Qualifications & Experience: Logistics/Cargo.Air Cargo : Educated to GCSE (or
equivalent) with at least ‎6 years experience in a Cargo Operations
environment, including at least ‎2 years field sales experience with an
airline, freight forwarder or logistics provider. Experience in bounding
trucking and managing to secure comprehensive solution for transporting heavy
and odd-sized freighter specific cargo, e.g. Oil field equipment, machinery
parts and engines Knowledge/skills: - Knowledge of cargo operations and
pricing strategies. - Knowledge of Microsoft Word, Powerpoint and Excel
Excellent presentation skills. - Proven ability to negotiate effectively at
all levels. - Excellent written and oral communication skills. - Self-
motivated, and pro-active with the ability to work on own initiative.. - Valid
driving license. - Extensive travelling in the region will be required. Please
note that in order to be considered for this job opportunity, it is necessary
for you have to have the ability to live and work in Saudi Arabia.
Salary & Benefits: Join our growing team and enjoy a competitive remuneration
package, discounts on flights and hotel stays.