Spa Supervisor

Job Number ‎23027689
Job Category Spa
Location The St. Regis Red Sea Resort, Zone ‎6 Ummahat Al Sjyakh North, Red
Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Advise employees on general property information, in-house groups, policy
changes, or other pertinent information. Answer questions about available
services, general property information and amenities. Confirm guest first and
last name and type of treatment scheduled prior to beginning treatment.
Monitor and stick to time schedule throughout the day. Advise providers of
last-minute changes or additions to schedule and resolve scheduling situations
as needed. Promote and sell spa/salon services and retail products. Complete
requisitions for additional products, supplies, or equipment. Inspect work
areas and tools/equipment to ensure conformance to company standards. Notify
Engineering of spa/salon maintenance and repair needs.

Assist management in hiring, training, scheduling, and motivating and coaching
employees; serve as a role model. Report accidents, injuries, and unsafe work
conditions to manager. Follow all company policies and procedures; ensure
uniform and personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets. Welcome
and acknowledge all guests according to company standards; anticipate and
address guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals. Ensure adherence to quality expectations and standards; develop
and implement quality improvement or corrective action plans. Stand, sit, or
walk for an extended period of time. Move, lift, carry, push, pull, and place
objects weighing less than or equal to ‎10 pounds without assistance. Perform
other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

The St. Regis brand first established luxury hospitality more than ‎110 years
ago, with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York 's Fifth
Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today, with more than ‎40 of the best addresses around the world, St.
Regis is a place where trends are born, boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.