Industry Knowledge & Experience
* Develop and stay current with STT strengths that differentiate us from the competition.
* To maintain an understanding of Sovereign Wealth and Official Institutions service and relationship requirements.
* Maintain a high level understanding of all STT products and services covering amongst other things bundled custody and fund accounting services as well as STT's expertise in data aggregation.
* Develop relationships with external third-parties who will have influence over clients and prospects (e.g. consultants, associations, etc.).
* Keep abreast of industry initiatives and ensure appropriate knowledge of AML, Compliance and OFAC regulations.
Client Management
* To develop, agree and implement client account plans working closely with other departments within IS and the rest of SSC.
* Have direct responsibility for all aspects of the commercial, strategic and contractual relationships with clients.
* Maintain client documentation and ensure it is current.
* Develop senior level contacts within all assigned clients who have decision making roles.
* To identify cross-sell opportunities and formulate a plan to introduce and im
* Where appropriate define and agree a service measurement program with clients that can include the use of client report card and enquiry tracking processes.
* Ensure regular reviews of service quality take place between the key strategic clients and the SSBT client service delivery team
* In collaboration with the first (AML centre) and second (Compliance) lines of defense ensure the bank remains up-to-date with relevant KYC/AML requirements.
Financial Management
* To be responsible for existing client P+L and be able to manage to SSBT shareholder goals
* Responsible for preparation of proposed deal and client financials in coordination with appropriate internal stakeholders and ensuring that the new business review procedures are consistently followed
* Provide updates, as appropriate, on the financial health of clients and own plans to remediate unprofitable clients
About State Street
What we do. State Street is one of the largest custodian banks, asset
managers and asset intelligence companies in the world. From technology to
product innovation, we 're making our mark on the financial services industry.
For more than two centuries, we've been helping our clients safeguard and
steward the investments of millions of people. We provide investment
servicing, data & analytics, investment research & trading and investment
management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work
environment. Our benefits packages are competitive and comprehensive. Details
vary by location, but you may expect generous medical care, insurance and
savings plans, among other perks. You 'll have access to flexible Work
Programs to help you match your needs. And our wealth of development programs
and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our
employees' diverse backgrounds, experiences and perspectives are a powerful
contributor to creating an inclusive environment where everyone can thrive and
reach their maximum potential while adding value to both our organization and
our clients. We warmly welcome candidates of diverse origin, background,
ability, age, sexual orientation, gender identity and personality. Another
fundamental value at State Street is active engagement with our communities
around the world, both as a partner and a leader. You will have tools to help
balance your professional and personal life, paid volunteer days, matching
gift programs and access to employee networks that help you stay connected to
what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers

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