Store Supervisor - LVMH - LOEWE

Who we are
On behalf of LOEWE fashion, we are hiring for Store Supervisor to join our
stores in Riyadh, KSA.
Working at LOEWE means you form part of a collective body who share a great
interest in Fashion, Art, and Culture, as well as hold a deep respect for
Craft. Together as a company we are continually inspired by its Past,
passionate about its Present and embrace the Future with confidence.
LOEWE respects inclusion and diversity. LOEWE belongs to the LVMH Group, with
a stimulating and professional environment and motivating career opportunities
where employees contribute to the Future of Tradition. What you will be doing:
The job holder of this position is responsible for assisting the Store Manager
in managing the team, ensuring the attainment of sales target, delivering an
outstanding guest experience, maintaining the shop and brands merchandizing
and managing the stock, in alignment with the Company 's policies and
procedures.

What you will be doing
Organizational : Follow all relevant Retail policies, processes and
standard operating procedures so that work is carried out in a controlled and
consistent manner Operational: Implement activities under minimal supervision
Escalate complex problems to the Shop Manager to ensure case/issue is closed
efficiently and in timely a manner
Guest Experience Focus : Build and maintain guest experience standards in
order to build strong loyalty Ensure consistency in customer service delivered
and handle all complaints Sales Focus: Assist in the achievement of sales
target allocated to the store Participate with the sales executive team in
generating sales through high selling techniques Manage VIP Guests
relationships Ensure stock levels are maintained as per guidelines Ensure
adherence to safety and security policies
Stock Replenishment: Enter all received goods in Baan inventory and
ensure proper record of all stock movements Order and replenish all goods to
avoid any out of stock situation Assist the Shop Manager in preparing for
inventory audit
Merchandising: Maintain high standards of Visual Merchandising
housekeeping in term of cleanness, display, lighting and stock rotation
Implement all merchandising as per the Brand 's visual merchandising
guidelines Conduct daily walkthroughs to check presentation standards
Team Management Support: Understand and communicate the organization's
priorities to ensure team's alignment with Group's objectives Prepare schedule
to ensure full coverage of the shop floor and maintain grooming standards of
the staff Assist the Shop Manager in defining areas of responsibility for each
sales team member Manage, engage and guide the team reporting to the Store
Manager Participate in relevant projects and community activities as and when
needed
What you'll need to succeed
‎2 years of luxury fashion background team management and strong operational
skills Technical - Retail • Cross-Selling and Up-Selling Knowledge of
organizational strategies, tools and techniques for understanding the needs of
retail customers; ability to leverage that understanding to create additional
sales. Level ‎2 - Working experience: Assists in weighing considerations and
selecting products or services for cross-selling and up- selling Cross-sells
and up-sells retail products or services, or supports such, as part of current
responsibilities. Uses available tools to research the buying history and
preferences of customers. Shares appropriate product information with cross-
selling and up-selling partners. Helps document target differentiators and
create sales scripts for cross-sellers and up-sellers. • Inventory Management
(TRE) Knowledge of, and ability to develop and use, strategies, practices and
tools for effectively managing local or distributed inventories of finished
goods. Level ‎1 - Basic understanding: Interprets basic reports used for
inventory management. Cites examples of seasonal considerations and
adjustments to planned versus actual inventory. Demonstrates understanding of
concepts and practices for inventory management. Describes the purpose of
tools and benchmarks used for inventory management. • Retail Trends and
Directions Knowledge of marketplace experience, developments and trends
related to the retail industry; ability to use this information in support of
organizational goals. Level ‎1 - Basic understanding: Locates relevant internal
or external publications and other sources of information about trends.
Demonstrates understanding of major trends and directions. Describes major
trends associated with a specific type of retail market or channel. Discusses
organization's position and plans with regard to key retail trends.
COMPETENCIES Being Inclusive Being Commercial Clienteling Stock Management
Hybrid Retail & Sales Mindset Collaborating & Influencing with Respect & Trust
Communicating effectively Demonstrating Customer Centricity Demonstrating
Personal Resilience & Adapting to Change Developing & Engaging Employees
Driving Results Technical Understanding & Developing Self
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your
journey through enriching experiences, learning and development opportunities
and exposure to different assignments within your role or through internal
mobility. Our Group offers diverse career paths for those who are
extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive
benefits package which includes health care, child education contribution,
remote and flexible working policies as well as exclusive employee discounts.
To view all our perks and benefits, click here.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and
Perspectives to truly Inspire, Exhilarate and Delight our customers. At
Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We
ensure equal opportunity for all our applicants without regard to gender, age,
race, religion, national origin or disability status.