Credit Control & Collections Manager

Certified as a Top Employer; KONE is dedicated to a better world of work and
exhibits this through excellent people practices.
We are committed to fostering a great work culture and inspiring the highest
standards of quality and efficiency from the team putting our people first and
creating a workplace that nurtures collaboration, diversity, growth, and
wellbeing
We are looking for an energetic and dynamic Credit Control and Collections
Manager to be based in Riyadh and looking after Saudi Arabia. The successful
candidate will be the expert in the implementation and control of KONE's
credit policies so that an acceptable level of risk is maintained, repayments
are made on time, losses are kept to a minimum and arrears are economically
collected. S/he will be keenly involved in early engagement with existing
customers and will provide the leadership to the team Collection Specialists
and support the continuous process improvement. S/he will be the authority on
cash flow optimization and be responsible for the setup of a professional
collection infrastructure always adhering to and optimizing KONE policies and
procedures.
We are looking for somebody with a proven track record of being a go-getter
and understanding how to partner and collaborate with the business. The ideal
Credit Control and Collections Manager will be someone who is customer focused
with influencing skills and the ability to integrate well into a team
environment.
Responsibilities:
* Lead the team of Collection Specialists to execute their role as per KONE Way process
* Manage Collections and Disputes
* Assure credit worthiness of potential customers (pre-tender) using credit rating reporting and past payment history for existing/recent customers
* Maximize receivable cash flow through optimization, development and measurement of the collection team
* Analyze and implement continuous process improvements to optimize receivables
* Travel to field locations and conduct receivable audits, provide education and development to field personnel, deliver presentations on receivable analysis, examine collection policies and processes for compliance, problem solve and recommend improvement opportunities
* Assist with managing, directing and maintaining a professional collection infrastructure in accordance with KONE policies and procedures for receivables, payment terms, provisions, collection policies, retention management, asset protection management and process integrity
* Assist regional/branch management with receivable goals and objectives, timely management reporting, project and customer risk analysis, and coordination of corrective action plans
* Responsible for evaluation and interaction with 3rd party collections companies that are authorized by KONE
Requirements:
* Bachelor's Degree in Finance/Accounting or relevant fields
* Minimum ‎7 years' experience with at least ‎3-‎5 years in a similar role with outdoor collections experience
* Outdoor Collections experience is a must.
* Highly motivated, goal oriented, diligent, organized self-starter
* Fluency in Arabic & English is a must
* Strong motivating leader
* Strong Computer knowledge - a good understanding of SAP will be advantageous
* Strong Communication skills with the ability to influence other people
* Strong Negotiation Skills with the ability to negotiate through all levels of the organization
* Attention to detail - You need to be an individual who is precise in their work and highly organized
Successful candidates will be invited to complete an automated video
interview. Please check your e-mail regularly to be able to submit within the
assigned time frame
At KONE, we are focused on creating an innovative and collaborative working
culture where we value the contribution of each individual. Employee
engagement is a key focus area for us and we encourage participation and the
sharing of information and ideas. Sustainability is an integral part of our
culture and the daily practice. We follow ethical business practices and we
seek to develop a culture of working together where co-workers trust and
respect each other and good performance is recognized. In being a great place
to work, we are proud to offer a range of experiences and opportunities that
will help you to achieve your career and personal goals and enable you to live
a healthy and balanced life.
Read more on
www.kone.com/careers