Senior Knowledge Analyst - Tourism

WHAT YOU'LL DO

As a Senior Knowledge Analyst (SKA) within BCG's Consumer Practice Area
Knowledge Team, you will work in a growing global team, providing industry and
functional expertise and insights our Travel & Tourism strategy. Relevant
topics include tourism strategy, cultural tourism, destination management,
tourism Infrastructure development, destination marketing, etc. You will work
together with case and proposal teams to provide knowledge assets, analysis
and expert advisory, as well as serve as a thought partner and content expert
to case teams and topic/sector leaders, helping structure and solve complex
issues.

Additionally, you will support the tourism and/or travel distribution topic
leadership in developing existing & new intellectual property and knowledge
assets. You will work on commercialization efforts in Travel & Tourism, in
conjunction with business leaders. You will support marketing efforts,
including conference event presentations and publications. As a Senior
Knowledge Analyst you will support and guide consulting staff in selecting the
right research approaches, tools and analyses; assist case teams in navigating
the Knowledge network and in connecting with relevant materials and people.

BCG's Consumer Practice is one of the firm's largest industry practice areas
and keeps growing continuously across all regions. BCG's Consumer practice
creates breakthrough innovations for clients in the four sectors: consumer
goods, retail, fashion & luxury and travel & tourism.

**

YOU'RE GOOD AT**

The ideal candidate will have passion for the Travel & Tourism sector and
enjoy working across multiple cases and stakeholders. Key personal attributes
that are required to be successful in the role are:
* Ability to work autonomously and with a strong entrepreneurial thinking spirit.
* Consulting skills and approach will be key to succeed in the role when supporting case teams
* Solving client problems through formulating relevant research and/or analytical approaches to solving challenges
* Codifying knowledge and maintaining assets, benchmarks and tools for the tourism and/or travel distribution topics based on different client contexts
* Communicating with senior stakeholders, in a credible and confident way
* Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working
* Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas
* Ability to navigate complexity and ambiguity; fast learner

**

YOU BRING (EXPERIENCE & QUALIFICATIONS)**
*
‎1-‎2+ years of consulting experience in relevant tourism strategy /
personalization / destination marketing topics required; candidates with
consulting experience preferred (ideally focused on Travel & Tourism
companies)
* In lieu of consulting experience, ‎2+ years minimum industry experience required; ‎3-‎6+ years of industry experience strongly preferred. Prior experience in a Tourism official body, a Cruise company, a Hotel group or a Travel provider company in roles such as: strategic planning, strategic analyst, customer experience manager, sales or partnership manager, etc.
* Bachelor's Degree required (advanced degree preferred)
* Proficiency in PowerPoint, utilizing data to reach conclusions (Excel, Alteryx/Tableau, other data tools);
* Fluency in English; other languages requested in certain locations
* Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment

**

YOU'LL WORK WITH**

As a Senior Knowledge Analyst you will collaborate with global topic leads and
colleagues across BCG to bring expertise and capabilities to the service of
our internal and external clients. Our team is made up of a diverse pool of
knowledge positions that allow us to pursue exciting, innovative knowledge
careers.

**

ADDITIONAL INFORMATION**

The Knowledge Team (KT) is a group of functional and/or industry experts
leveraging deep domain knowledge to enable insight for case teams and clients.
KT members are affiliated to BCG Practice Areas, plugged into the strategic
agenda and building and deploying leading edge IP data tools/assets to deliver
insight.
BCG's Knowledge Team members support cases through deep project engagement or
even staffing and help co-create insights with case teams and clients through
expert perspectives on industry trends, delivery of proprietary data or tools
in a particular function and complex research and analysis of market
information. KT members also support the PA's business development and
proposals and help to organize and codify the knowledge that enables BCG to
deliver superior business value for its clients.