Responsible for gathering functional and technical requirements for
applications, supporting the configuration, testing, and release of
applications, and for providing ongoing support for applications. Ensures that
the application-based solutions of their department satisfy the needs of the
business as a whole, and of individual clients.
1.Supports the Applications Specialist by gathering requirements and
coordinate with other HITA Departments to ensure proper collection of
infrastructure requirements.
2.Supports vendors with solution configurations based on requirements and
designs for the packages and applications related to their section.
3.Creates test transactions and run tests to find errors and to confirm
programs meet specifications.
4.Supports the Applications Specialist and vendors with performing unit,
functional, performance, and user acceptance testing to ensure that solutions
meet requirements and IT standards.
5.Works closely with the Informatics Systems Operations, Technical Support,
and End-User Training Departments to draft procedural manuals and training
material.
6.Advises and participate in the training of trainers in his/her area of
expertise.
7.Supports the Applications Specialist by providing Level 3 maintenance and
support for events escalated by the Informatics Systems Operations, Technical
Support, or End-User Training Departments.
8.Provides problem management support as part of the problem management
process.
9.Maintains applications by fixing bugs and implementing updates.
10.Follows prescribed system safety and security procedures of computing
environment.
11.Participates in self & others' education, training and development, as
applicable.
12.Follows all hospital related policies and procedures.
13.Performs other related duties as assigned.
Master 's or Bachelor's Degree in Computer Science, Informatics, or related
discipline is required.
Three (3) years of related experience with Master 's Degree, or five (5) years
of related experience with Bachelor's Degree is required.
N/A
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