System Business Analyst

Company Description

Who we are?

Become a Zider Tech member and join this amazing company that is on top of the
e-commerce game! Join a company that is not only growing but having fun while
doing it. We are a human centric organization with huge growth plans and with
a purpose to help more and more people with little or no digital experience to
start their online business (e-commerce), move their offline to online or grow
their offline businesses even more by having an online presence.
Where are we coming from and where are we going?
Zid has had a tremendous grow over the last ‎5 years. From ‎5 people to ‎300+
people at present and counting. Our revenues have been increasing more than ‎3
times year on year and we have had a great success. We know that huge growth
brings a few complications and challenges to our technology and we, in
engineering, are aware of them and we are looking to solve those. We are an
e-commerce SaSS platform, a fintech startup, a logistics and shipping
consolidator and we understand and believe that technology and business go
hand-in-hand.

Job Description

What do we expect from you?
The person to join Zid has to have energy and willingness to do the extra
mile. We are a growing business and this require the capacity to concentrate,
have attention to details and be able to work with different types of projects
and initiatives. The person that will join us should have a passion for doing
things right and a good technical background moving to doing business analysis
or system business analysis. We are not looking for an systems architect
(however if you have been better!) but for a person that has passion for
deciphering and writing requirements in a way that makes it easier and smother
to develop the final solution by the engineers in the team.
We expect you to have knowledge on the programming or a past programmer so
that you can understand better how the requirements should be presented to
ensure that the delivery is accelerated and that there are no doubts in terms
on how the software should behave once completed.
Finally, you would be expected to have fun. Yes Fun! Because even though we
work hard and smart, we also have fun to ensure that we decompress from the
day to day. We do all sorts of activities on a weekly basis and would be
amazing to have you participating on these.
How does your first month look like?
Your first day will be kicking with some global understanding of what Zid is
all about, what is the team, and how do we work! Get ready for seeing a lot of
videos as we are quite fashion and we have done the onboarding as videos to
make the reading less. Also, you should expect to meet a lot of people and
start working on your first project. This project will not be a huge one but
rather a small one but important enough for you to start getting the ball
rolling.
You will be ready to familiarize with the technology environment, the tools
use for documentation management, backlogs, delivery, etc.
Your first month you will be expected to have already delivered at least ‎3
simple tasks and be in full mode, fully onboarded, and understanding your role
in full and what is your contribution, ways of working and you should know who
your main stakeholders are. This is key to ensure you "kill it" in the next
coming months!
Your responsibilities will be:
* Acts as relationship manager in the process of seeking out, identifying, and resolving business needs and/or business problems through process and/or technical recommendations and/or technical solutions across practice groups, units as assigned.
* Understands and negotiates feature needs and expectations of multiple stakeholders.
* Analyses and translates business requirements to identify impacts, trends and gaps.
* Elicits and clearly documents business and systems requirements.
* Supports product and other teams within the organization providing and sharing expert knowledge of designated areas.
* Identifies, creates, and facilitates business process design changes.
* Evaluate how new requirements fit into an existing product and ensure consistency throughout the product
* Collaborates with others; articulating product and feature needs to Product Managers and others continuously driving the improvement of the product.
* Capture requirements from key business contacts and ensure documented requirements satisfy business needs (aligning use cases and stories/features to business processes) while addressing all downstream impacts.
* Form and maintain business requirements and functional specification documentation.
* Translate requirements into test conditions and expected results for product, performance and user acceptance testing with the support QA.
* Demonstrate analytical and organizational skills by analyzing and documenting complex information structures involving multiple layers of data and workflows.
How will you do it?
You will be working side by side with the current Engineering Team Leads and
Product Manager to ensure that you have the right guidance to your day-to-day
tasks. The CTO will be also working side by side with you and will contribute
to your success. However, you will be reporting to the Program Management
Lead.
You should focus on delivering the best of you and provide as much capacity to
fast learning as possible while delivering tasks from day ‎1. You should know
to drive under a bit of pressure and not get overwhelmed easily.
When will you work?
We are a full flexible and full remote. It means that you decide when,
however, it is important that you have your calendar updated. Remember full
flexible does not mean that you never talk to people. Your work will require
to work with people and be aligned with them! However, most of the people you
will interact are in Riyadh so it would be great to have a foot in the office.
Ohh and yes, you will have ‎21 days of Holidays to enjoy and other benefits
too!

Where would you work?
From wherever you want, now if you are in Riyadh, Jeddah or Khobar in Saudi
Arabia we encourage you to go to the office.

Qualifications

Hard Skills
* A background studies in Computer Science or similar
* Ability to use existing technology to achieve desired results.
* At least ‎6 years of hands-on experience as a Business Analyst and writing requirements for complex projects
* A background as a programmer or developer or engineering is big plus
* Hands-on experience with JIRA and Notion is a big plus
* Knowing or having worked in the e-commerce, retail digital space is a big plus
* Knowledge or having work in an Agile environment with SCRUM or Kanban practices is a plus
* Ability to perform at senior levels in areas of requirements capture, analysis and artifact production.

Soft Skills
* Great communication skills
* Team player
* Attention to detail
* Excellent debugging and problem-solving skills
* Excellent communication skills, both written and verbal.
* Smart working habits!
* Ability to at point work under pressure (doesn 't happen often but sometimes we have deadlines!)
* Have a clean coding standard to avoid creating waste
* Outstanding relationship management, communication, teamwork, and influence skills.
* Time management: complete diverse activities under deadlines while delivering quality results.
* Ability to perform at senior levels in areas of requirements capture, analysis and artifact production.

Additional Information

What are we offering?
* Competitive Salary
* Holidays of ‎21 days + additional days given regularly
* Trainings (we kicked the learning internally and recently completed an AWS Architecting course)
* Career path clearly defined!
* ZEA - Zid Entertainment - Fun Thursdays!