Rooms Coordinator

At Four Seasons, we believe in recognizing a familiar face, welcoming a new
one and treating everyone we meet the way we would want to be treated
ourselves. Whether you work with us, stay with us, live with us or discover
with us, we believe our purpose is to create impressions that will stay with
you for a lifetime. It comes from our belief that life is richer when we truly
connect to the people and the world around us. Our company values are much
more than a program or a policy; they define who we are and inform the
decisions we make. The company's guiding principle is the Golden Rule, and as
such Four Seasons strives to have a long-lasting, positive influence on the
communities where we operate and on the people we employ and serve around the
world.
"The reason for our success is no secret. It comes down to one single
principle that transcends time and geography, religion, and culture. It's the
Golden Rule - the simple idea that if you treat people well, the way you would
like to be treated, they will do the same." - Isadore Sharp, Founder and
Chairman Four Seasons Hotels and Resorts.
Career Opportunity
The deeply instilled Four Seasons culture is personified by its employees,
people who share a single focus and are inspired to provide exceptional
service. Be part of a cohesive team with opportunities to build a successful
career with global potential.
About Four Seasons Hotel Riyadh:
Call one of Saudi Arabia's most prestigious addresses home. Share a leisurely
brunch with important guests and host memorable meetings in our cosmopolitan
oasis. Inside the soaring Kingdom Centre tower, you'll be met with exceptional
views and contemporary cuisine along with Arabic hospitality, elevated with
Four Seasons highly personalized service.
Rooms Coordinator
Four Seasons Hotel Riyadh at Kingdom Centre is looking for Saudi
Nationals.
Four Seasons Hotel Riyadh is looking for Rooms Coordinator to join our team.
Essential function of the job:
Handles administrative part of FO and Rooms operations, including and not
limited to (handling FO emails and enquiries, following up on departure time
for in house guests, updating guests' profiles with necessary information ID,
method of payment, communication email or phone number
Following up on Medallia and Glitches and to make sure guests concerns are
followed up by concerned managers
Reviewing the admin work for the daily FO operation
Updating guests' profiles with Medallia and glitches feedback as well as
preferences
Following up on attendance and submission of schedules
Following up on trainings attendance
Other duties and projects as assigned
Qualifications and Skills :
Previous experience in Reception or Reservations preferred
Knowledge of Operations front/back of house
Previous experience in High Volume Call Center or in administrative role is
advantage
Must have strong written and verbal communication skills in both Arabic and
English
Comprehensive computer and analytical skills
Superior guest service and salesmanship skills
Proficient in Microsoft Word, Excel and power point
Work well under pressure, multitasking and team player
Detail oriented organizational skills and thinks strategically
Requires reading, writing and oral proficiency in the English language.
Must be flexible with schedule - Able to work weekdays, weekends, holidays,
and evenings
We look forward to receiving your application!
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs