Assists in installing, maintaining, and repairing networks, mobile devices,
telephones, Nurse Call System end points, radios and pagers across KSFH&RC.
Minimizes the timespans of service interruptions, increases KSFH&RC
productivity, and creates a more satisfied user community in the long run.
1.Assists in installing, repairing, and maintaining networks, mobile devices,
telephones, Nurse Call System end points, radios and pagers to meet end-user
needs.
2.Uses schematic drawings, verbal instructions, or manufacturer's instructions
and manuals to diagnose problems with equipment and make repairs.
3.Provides desktop implementation, schedule coordination, move, add, change
and disposal services when requested.
4.Provides Level 2 network field support for devices and communication
devices.
5.Apply patches to configuration items as deemed necessary by the different
infrastructure teams and the Information Security and Disaster Recovery
Department.
6.Provides onsite technical support during corporate events.
7.Administers and implement standard and minor changes as indicated in the
change classification matrix.
8.Follows prescribed system safety and security procedures of computing
environment.
9.Participates in self & others' education, training and development, as
applicable.
10.Follows all hospital related policies and procedures.
11.Performs other related duties as assigned.
Diploma in Computer Science or related discipline, or High School Education is
required.
One (1) year of related experience with Diploma, or three (3) years of related
experience with High School Education is required.
N/A
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Responsible for installing, maintaining, and repairing networks, mobile devices, telephones, Nurse Call System end points, radios and pagers across KSFH&RC. In doing so, this job minimizes the timespans of service interruptions, increases KSFH&RC productivity, and creates a more satisfied user comm…
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