Online Merchandiser

Established in the 1930s as a trading business, Al-Futtaim Group today is one
of the most diversified and progressive, privately held regional businesses
headquartered in Dubai, United Arab Emirates. Structured into five operating
divisions; automotive, financial services, real estate, retail and healthcare;
employing more than ‎35,000 employees across more than ‎20 countries in the
Middle East, Asia and Africa, Al-Futtaim Group partners with over ‎200 of the
world's most admired and innovative brands. Al-Futtaim Group's
entrepreneurship and relentless customer focus enables the organization to
continue to grow and expand; responding to the changing needs of our customers
within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our
customers each and every day
ROLE PURPOSE:
* Purpose:
End to End Management of online Trading and merchandising Operations to reach
Ecom Revenue target and associated KPIs (Forecast, Revenues, Merchandising,
Content, Website trading & merchandising related KPIs)
* Job Description:
Assortment management
Define the Ecommerce Master assortment with the planning & master data team
Ensure proper stock levels for ecom sales and promotions
Prepare sales forecasts at Category, Brand and SKU level in alignment with
planning
Merchandising:
Data driven product merchandising for Homepage, categories, sub-categories,
and landing pages
Price monitoring,
Availability based on forecasts and Ecom catalogue
Product data sanity (title, descriptions, content, prices), availability

Product Life Cycle
New product launches, end of life products and product substitution process

Website animation & updates:
Working closely with the Buying Team, to define, agree and execute sales and
promotional plans
Homepage, Category / Campaigns & Brand landing pages updates
Calendar promotions, and campaigns management
USPs highlight

Website maintenance
Static pages maintenance: About us, Terms & condition, Store locator etc..

Content
Apply the SKUs naming convention
Optimize content (descriptions, images etc..)

Drive on site performance
Look for data driven improvement opportunities such as Design changes through
A/B testing, Site search, customer journey to conversion
Use VOC to enhance the product and optimize the on site experience

Overall Ecommerce improvements linked to trading
Post purchase experience (Last mile), return & refund process, customer
feedback

KEY ROLE SPECIFIC ACCOUNTABILITIES:
* Drive Financial Targets
* Lead the Merchandising and Trading of the various e-Stores, maximising cross & up selling, product positioning and stock availability
* Responsible for daily/weekly management of products going live ensuring ‎100% accuracy of product content and assets.
* Assist in executing the Marketing and Promotional Plan. Emails and Homepage content
* Weekly/monthly competitor/market analysis highlighting opportunities and risks
* Building strong relationship with internal teams. Excellent communicator within internal team to support correct timely execution
* Project manage key internal projects and ensure on time quality delivery by working with multiple internal stakeholders
Minimum Experience and Knowledge:
* ‎3+ years' experience in a relevant Ecommerce & Merchandising role preferably within a multi-channel retailer or pure-play.
* Highly operational, with an understanding of retail processes
* Experience of handling negotiations and being able to build strong relations across key stakeholders.
* Strong analytical and numerical skills with experience in producing trade reports and analysis.
* Experience with In SAP, PIM, Google Analytics
* Experience in Shopify plus and ability to learn new technology quickly.
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail
across the Middle East, Africa & Asia over the past ‎30 years. We have
developed partnerships with some of the biggest and most respected Brands in
the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex
Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of
the largest Global partners of Marks and Spencer's in both regions with over
‎75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East
for the first time with the exciting launches of Watsons and B&Q and we aim to
continue to be agile and adaptive to our markets with new launches and further
development. For this to be possible we aim to recruit the best talent from
all backgrounds who will continue to challenge and develop our diverse
workforce which includes over ‎100 nationalities across ‎12 countries. Join us
today and make a difference…