Position: Restaurant General Manager - The Globe & Asir Lounge (Full time

‎522987)

Property / Office: Al Faisaliah Hotel, Riyadh
Location: Riyadh, Saudi Arabia
Duties and Responsibilities
* Ensure that restaurant team have good knowledge of food and beverage and take responsibility for the delivery of this knowledge to the guest.
* Oversee all operational and administrative aspects of as appropriate and be able to prioritize the required level of engagement in both areas depending on business volumes and other related parameters.
* Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times.
* Create and maintain a great synergy between and Bistro to assure maximum efficiency.
* Supervise the maintenance and cleanliness of the restaurants at all times and carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment.
* Work closely with the respective Chef de Cuisine to plan menus, prices and promotional events for the restaurants in order to maximize revenue generating opportunities in line with market demands.
* Ensure that reservations are managed well within the outlet and seating capacities are effectively maximized.
* Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly, also in cooperation with the respective Chef de cuisine.
* Observe all aspects of the business forecasts and plan effectively to make most efficient arrangements for manpower, equipment and supplies accordingly.
* Ensure accuracy of all menus: current, spelled correctly, clean and presentable and ascertain menu descriptions are up to date and distributed appropriately.
* Maintain solid records of all Annual Leave and Public Holiday clearance and assure none are accumulated within the outlet.
* Plan and execute special promotional activities for the outlet and plan for festive season events related to the outlet.
* Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
* Support company's philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
* Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
Requirements
* Minimum of ‎4 years' experience in a managerial position, preferably in luxury hotel/restaurant environment.
* Reading, writing and oral proficiency in the English language, Arabic is plus.
* Highly self-motivated and able to motivate others.
* Work in a safe, prudent and organized manner.
* Have an in-depth knowledge of food and its preparation.
* Have a good knowledge of mocktails and beverages.
* Be able to relate to all levels of guest and management.
* Must have excellent attention to details, and extensive service knowledge.
* Have mathematical skills, computer software aptitude and some hotel operation knowledge.
* Knowledge of specific hospitality industry applications.
* Ability to recognize customers and remember their preferences.
* Actively looking to be 'Best in class'.
* Committed to improvement and knowledge of hospitality outside work.
* Knowledge of specific hospitality industry applications is desirable.
* Bachelor's degree in hospitality or other related field.
Advertised: ‎18 Aug ‎2021 Arab Standard Time
Applications close: