Restaurant General Manager

Four Seasons Alexandria at San Stefano
Restaurant General Manager
An exciting opportunity is available for a Restaurant General Manager, for a
brand-newly renovated outlet at Four Seasons Alexandria at San Stefano. This
is an opportunity to create impression and work from pre-opening of a new
modern, Italian concept located on the hotel's ground floor, scheduled to open
soon.
We are looking for a passionate and experienced manager to partner with the
hotel's F&B leadership team and launch the outlet. Thereafter, to lead and
manage all aspects of restaurant operations, to deliver sublime dining
experiences and service excellence beyond expectations consistent with the
Four Seasons reputation.
Discover Alexandria
Alexandria is the second-largest city in Egypt - and the most culturally
diverse - with a coastline that stretches over ‎30 km. Palm-lined boulevards,
beautiful gardens and wide-ranging historical sites combined with a thriving
cafe culture and convivial inhabitants give the city a bohemian air.
Alexandria's proximity to Cairo - only ‎225 km - provides an ideal opportunity
for a twin-centre stay at Four Seasons Hotel Cairo at Nile Plaza or Four
Seasons Hotel Cairo at The First Residence. With a distinctive European flair,
the Hotel adds 21st-century elegance to Alexandria's renowned Mediterranean
ambience, setting new standards for beach-side living in the summer capital of
the Middle East.

Four Seasons Alexandria
A seaside glamour on the Egyptian Rivera
Located in the heart of Alexandria overlooking the Mediterranean Sea, Four
Seasons Hotel Alexandria holds ‎154 spacious rooms, suites and beach villas
designed by the renowned Pierre Yves-Rochon and is only a ‎10-minute walk from
the Royal Jewelry Museum and ‎9 km from the Library of Alexandria.
The main complex of the hotel includes ‎10 outlets including restaurants and
bars, meeting rooms, spa, indoor pool and gym.
Opposite the hotel, a long stretched, sandy beach with lush green
landscaping unfolds the blue waters of the Mediterranean Sea. It is easily
accessible by an under-passage from the hotel. The Beach facilities include ‎30
beach suites, an infinity seawater pool, a beach restaurant, gym, and kids
area.
_In addition, the Hotel launches a new project located on the Hotel 's
private beach to complete its state-of-art complex on the shores of the
Mediterranean. The ‎15 Beach Villas offer guests the opportunity to rent and
stay in a comfortable setting while enjoying more space, privacy and
exclusivity, alongside the full complement. With multiple options between one,
two or three bedrooms, the villas are suitable for families and couples alike.
_

This is a senior role within F&B division and will be responsible & not
limited to delivering the following:

• Develop the annual restaurant business plan, revenue targets and expense
budget and present for review with the F&B management to ensure this is in
line with The company policies.
• Monitor guest satisfaction reports and respond to feedback and complaints
ensuring procedures are followed to preserve the restaurant's and the
company's positive image.
• Monitor and forecast progress against the plan throughout the year and
initiate corrective actions, if required, to drive optimal performance and
achieve financial and other business targets.
• Ensure consistently high personalized service standards, good food quality
and presentation, in line with guest expectations and Hotel standards.
• Develop and implement marketing, advertising, public and community relations
programs; evaluating program results; identifying and tracking changing
demands.
• Review reports on competitor activities and industry trends to ensure the
restaurant concepts, services and menus deliver required business results.
• Ensure effective purchasing, stock control and food cost control, selecting
good value high quality products in line with the Restaurant concept and
budgets, and maintaining availability whilst minimizing waste and loss.
• Manage the day-to-day operations of the restaurant providing guidance,
encouraging teamwork and facilitating related professional work processes in
order to achieve high performance standards and liaise with internal and
external parties at the appropriate levels to ensure smooth flow of
operations.
• Ensure compliance to all relevant Health, Safety and Environment management
procedures and controls within a defined area of activity so that the Hotel
provides world class and luxurious hospitality services to its guests.
• Recommend improvements to departmental policies, implement approved
policies, processes, and procedures, and provide instructions to colleagues;
monitor compliance so that work is carried out a consistent manner while
delivering a quality service to guests and maintaining standards of
excellence.
• Train and motivate the team with the aim that they develop and grow.
• Identification of opportunities for innovation and improvement initiatives,
programs and projects considered as best practices, related to processes,
service, product and productivity.
• Maintain professional and technical knowledge by tracking emerging trends in
the restaurant industry, attending industry events, reviewing professional
publications, and establishing personal networks to stay up to date with
international trends and to ensure the competitive advantage of the
restaurant.
.Displays warmth, care and genuine enthusiasm when dealing with guests and
internal customers; lives the Golden Rule Demonstrates standards awareness, by
setting example for standards execution,
Position is open for Local / Expat candidates who posses international
experience, passion & Knowledge for Food & Beverages, preferably with stand
alone restaurants & entrepreneurial mindset.
Job Requirement :
* Candidate should posses ‎2 - ‎3 years of relevant experience running a remarkable stand alone concept or a restaurant in well known ‎5 stars property.
* Possesses aptitude, management skills and upward mobility.
* Possesses excellent English, math and psychometric abilities Possesses business acumen, well developed guest PR skills and personal flair
* Has a well-developed interest in food and wines; has undergone professional training in food and Wine knowledge.
* Creative and hold a record of his own achievements & successful implementations.