Application Specialist - Immunoassay & point of care

Would you like the opportunity to develop your career with a global healthcare
diagnostic company?
Do you enjoy staying up to date on the latest tools and technology for our
diagnostic solutions? Would you like to shape our strategy?

Partner with the best:
We are looking for an application specialist whom his focus is to increase the
customer satisfaction and retention rate, broaden product adoption in existing
and new accounts, and to provide pre and post-sale support.
An application Specialist will be based in Riyadh, Saudi Arabia and will work
as a cross-functional team member reporting direct to Saudi GM, providing
application support for business channel partner – distributor teams, and
external customers.
Application support includes education on product theory and technology,
support operation, and appropriate use of consumables for various clinical
settings. The Application Specialist is actively involved in pre and post-sale
to identify and foster elements, processes and champions that result in
successful product adoption.
We would prefer if the Application specialist has a background in marketing
activities such as collecting laboratory and POC (point of care) data from
market, analyse the data and present insights to have overview of the market.
Fuel your passion
Provide the application & technical training, troubleshooting, SOP’s, etc. for
Radiometer portfolio to business partners & customers when needed.
Fulfil customer application needs in terms of the accreditation process
including CAP, JCI, CBAHI. etc.
Support customers and CP’s on technical validation, comparison studies and
product evaluations of all product portfolio including blood gas, Immunoassay
& Transcutaneous.
Implement “Radiometer Live”, and “pre-analytical trainings” in the market to
increase customer satisfaction and loyalty as well as increasing business
revenue to assist achieving sales targets.
Promote Radiometer products and solutions at customer-facing events and
conferences
Support local and regional trade shows as required.
Keep up to date with latest developments in the clinical diagnostics
community, including competitors’ products.
Collect laboratory and POC (point of care) data from market, analyse the data
and present insights to have overview of the market. Keep updating the data as
per market dynamics

To be successful in this role, you will have:
a) Formal Education
MBA/PhD/Master’s/Bachelor’s in medical laboratory technologies

b) “Must Have” Competencies / Skills / Experience
‎5-‎7 years’ experience as laboratory application specialist with records on
accreditation process especially the CAP, CBAHI & JCI, as well as on
validation & evaluation process and running a full comparison study on
clinical chemistry and immunoassay systems.
‎3-‎5 years of experience on similar business industry preferred.
Demonstrated ability to work effectively in a complex, geographically
distributed organization with multinational culture environment.
Excellent communication and presentation skills, able to work in a
multidisciplinary team.
Track record of building a successful partnership and teamwork.
Strong ability to create presentations and proposals that reflect the needs of
the client.
High energy and self-motivated, ability to work as a team member contributing
to a positive & cooperative work environment.
Experience developing educational tools, presentation skills & conducting
seminars when needed.
Clear understanding of sales conceptual, business process and environment, VOC
and customer satisfaction.

c) Language
Fluent in English; verbal and written communication

d) IT
Knowledge and experience in own discipline (‎2-‎5 years)

e) Travel (required estimated % of time)
‎50% (within KSA)
Working with us Our people are at the heart of what we do at Radiometer. We
know we are better when all of our people are developed, engaged and able to
bring their whole authentic selves to work. We invest in the health and well-
being of our workforce, train and reward talent and develop leaders at all
levels to bring out the best in each other.
Positive, multi-tasking, fast learner and good team player and be able to
effectively communicate with different internal customers to ensure positive
outcome
Have sound business ethics and consistency among principles, values and
behaviors, and adhere to policies and procedures, and be able to exercise
judgment within defined procedures and practices to determine the appropriate
action.
Adhere to policies and procedures, and be able to exercise judgments within
defined procedures and practices to determine the appropriate action
Strong business acumen with strong analytical and problem-solving techniques
Working for you Our inventions have revolutionized people lifes for over a
century. But to keep going forward tomorrow, we know we have to push the
boundaries today. We prioritize rewarding those who embrace challenge with a
package that reflects how much we value their input. Join us, and you can
expect:
Contemporary working office policy
Wellbeing activities
Supplementary private medical care option
Safety net of life insurance
Additional flexible benefit framework Who We Are The history of Radiometer as
we know it today began in ‎1954 when Radiometer developed the world’s first
commercially available blood gas analyzer.
But did you know that the story of Radiometer dates back even further? Founded
in ‎1935, Radiometer originally set out to focus on electronic measuring
instruments for the growing radio industry. However, when the polio epidemic
swept across Europe in the early 1950s, Professor Poul Astrup and
anesthesiologist Bjarne Ibsen discovered that Radiometer pH meters could be
used to measure the pH value in blood Our Commitments We offer a unique
combination of people, processes and solutions designed to help clinical
laboratories and healthcare networks elevate their performance and advance
patient care.

When you join us, you’ll also be joining Danaher’s global organization, where
‎69,000 people wake up every day determined to help our customers win. As an
associate, you’ll try new things, work hard, and advance your skills with
guidance from dedicated leaders, all with the support of powerful Danaher
Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and
differences, both visible and not, found in our workforce, workplace and
throughout the markets we serve. Our associates, customers and shareholders
contribute unique and different perspectives as a result of these diverse
attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.