Hygiene Assistant Manager

At Four Seasons, we believe in recognizing a familiar face, welcoming a new
one and treating everyone we meet the way we would want to be treated
ourselves. Whether you work with us, stay with us, live with us or discover
with us, we believe our purpose is to create impressions that will stay with
you for a lifetime. It comes from our belief that life is richer when we truly
connect to the people and the world around us. Our company values are much
more than a program or a policy; they define who we are and inform the
decisions we make. The company's guiding principle is the Golden Rule, and as
such Four Seasons strives to have a long-lasting, positive influence on the
communities where we operate and on the people we employ and serve around the
world.
"The reason for our success is no secret. It comes down to one single
principle that transcends time and geography, religion, and culture. It's the
Golden Rule - the simple idea that if you treat people well, the way you would
like to be treated, they will do the same." - Isadore Sharp, Founder and
Chairman Four Seasons Hotels and Resorts.
Career Opportunity
The deeply instilled Four Seasons culture is personified by its colleagues,
people who share a single focus and are inspired to provide exceptional
service.
Be part of a cohesive team with opportunities to build a successful career
with global potential. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you're someone who has is positive, adaptable, and intuitive, and has a
genuine interest in the well-being of others around you, we invite you to
discover how Four Seasons Hotel Riyadh, together we can rise.
Hygiene Assistant Manager
The Hygiene Assistant Manager will be responsible to verify that operations
are incompliance with hygiene including Covid-‎19 precautions and food safety
corporate & local standards. She/he conducts internal audits relating to
Hygiene & Food Safety Standards in all areas. She/he works with Director of
Facilities and Operational Safety to lead the property during the external
local &corporate audits. She/ he identifies key areas of risk in various
departments and takes pre-emptive remedial action and also brings forward any
opportunities for the related departments, to enhance the standards by
advising on the proper practices regarding Food Safety & Hygiene field. Ass.
Hygiene Manager organizes/ conducts regular internal/ external trainings
related to Food Safety & Hygiene field on proper basis for the concerned
departments.
Responsibility:
* Verifies compliance with Food Safety, Hygiene & LWC Corporate Standards requirements of Four Seasons as well as the KSA local protocols/ legislations throughout the operations.
* Be part of developing and building up the internal documentation P&Ps, SOPs and checklist built up in regard to Food Safety, Hygiene & LWC corporate and local standards with the guidance of Director of Facilities and Operational Safety.
* Maintains and be accountable for regularly reviews the local protocol/ legislation and corporate standards and if required revises/ adopts to FSHR's operation and reports the changes to Director of Facilities and Operational Safety with the Collective Summary.
* Monitors the implementation on daily and weekly basis with using the verification tools (i.e., ATP machine, quad test strip…), and advises/leads to all related departments on hygiene and food safety good practices and reports the findings of regular internal inspections via providing the corrective action plan as necessary, follows & ensures that the required actions are taken by responsible team members for their respective areas.
* Follows up and be accountable for all due diligence documents with all related department heads and guide them on when and how to fill the due diligence records.
* Identifies key areas of Food Safety & Hygiene risks in all concerned departments/divisions, if required takes on pre-emptive remedial action and reports to Director of Facilities and Operational Safety for any required further action.
* Be responsible for any corporate and local authorities internal/external audits.
* Conducts & organizes Food Safety& Hygiene internal & external trainings for all concerned colleagues on proper basis with Director of Facilities and Operational Safety. Also provide the Food Safety and Hygiene P&Ps and SOPs OJT for the specific departments where required.
* Leads and conducts regular supplier audits according to local & corporate standards with F&B, Kitchen and Purchasing Departments.
* Maintains and conducts the monthly laboratory food, water & ice sampling, weekly laboratory swabbing and review results and where required report to all concerned departments for further corrective actions.
* Monitor pest control performance and issues, reports the issues to all concerned departments.
* Ensures the local & corporate standards are achieved in terms of waste management by the responsible team members
* Provide knowledge on cleaning methods and chemicals liaising with 3rd party partners where required
* Handles the guest complaints in regard to AFBI with Director of F&B and Director of Facilities
* Oversee and present the repetitive issues and action required point during regular HACCP & LWC meetings on monthly basis with H&S Committee
* Support Security and P&C Departments for Covid-‎19 contact tracing of any suspected case by the guidance of the Director of Facilities & Operational Safety.
Technical Competencies:
* Bachelor's Degree or higher in Food Science, Food Technology or Microbiology
* Minimum ‎1 year experience in a luxury property as Assistant Hygiene manager preferred
* Fluency of English language
* ISO ‎22000 or HACCP Internal Auditor, Food Safety & HACCP level ‎3 certified or equivalent is preferred.
* Standard MS Office tools knowledge is a must
Management Competencies:
* Establishes and maintains open, collaborative relationships with colleagues, conveys the standard requirements in an engaging manner.
* Maintains high performance level under pressure or when experiencing changes or challenges in workplace
* Actively participates as a team member to move forward the team toward the completion of the goals.
* Prioritizes and arranges the work requirements to accomplish the goals, proactively acts where required
* Be flexible to assist the operation when and as required during operational peaks or seasonal festivities.
* Set an example by reporting to duty, grooming standards, always maintaining a high standard of personal appearance and hygiene.