Engineer - EUS

؜ - ؜الرياض ؜ -

تفاصيل الوظيفة

Additional details
Level
P1
Requirement location
Saudi Arabia - Riyadh
Number of Position
‎1
Employment type
ML
Cluster/Group
Microland Delivery
Business Unit
EMEA
Department
Field Services - Tech Ops
Job Description
‎1. Hardware & Software Management


a. Issue gathering from customers.


b. Reporting & follow up with vendors/ISP/carrier for queue reduction.


c. L1 troubleshooting for hardware, software and network systems issues & take
judgement for appropriate escalation.


d. Report Generation to track assets, backup activities, software & hardware
installations. Shift handover report for existing tickets.


e. Install & configure OS, Outlook based on SOP and fix physical connectivity
issues of LAN & peripherals.


‎2. Endpoint Security: Updation of antivirus & monitoring anti-virus patches.


‎3. Client Applications: Support installation of different types of client
applications. Technical Skills:


a. Network Components, Devices (A)


b. MS Exchange Server (A)


c. Storage & Backup Administration (A)


d. Endpoint Security (A)


Behavioral Skills:


a. Email Communication, Presentation, Public Speaking(A)


b. Interpersonal Skills (A)


c. Customer Service Orientation, Business Appreciation (A)

ملخص الوظيفة

  • المُعلن : Microland
  • تاريخ الإعلان : 03/05/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : الرياض
  • الراتب : -
  • الهاتف : -

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Language: English