Introduction
IBM Technology Lifecycle Services (TLS) is the single-source technology
lifecycle service for supporting hybrid IT environments. This includes
hardware and software support for IBM products, multi-vendor technology
support (non-IBM Products), and open-source software support. These services
are delivered both onsite and remotely, and include "Hardware Break Fix",
Q&A, Configuration, Operations, Software Support, and Problem Determination
enquiries from clients, along with project services.
Increasingly, business growth is building from clients who are seeking more
from their support and onsite services which requires greater sophistication,
accountability, service process consolidation, deeper expertise, advocacy and
reporting across a wider range of hardware, software and operating system
platforms. The TLS business is constantly transforming and evolving to provide
technology support solutions in fields like IoT, Healthcare, Retail, Security
& Surveillance, End Points, Open Source software & DevOps and many more.
Your Role and Responsibilities
As a TLS Sales Specialist you 'll be responsible for developing and
maintaining both enterprise and commercial client relationships. Using your
prospecting skills to develop new business, you'll follow sales leads and
support TSS in their growth into whitespace territories.
Working within a team of sellers, you'll strive to achieve growth targets,
ensuring an active sales pipeline, facilitating pricing and quotations, and
participate in sales campaigns and strategies. You'll be an advocate for the
interests of clients whilst ensuring TLS and IBM's objectives are represented
and fulfilled.
As a detailed orientated person, you'll find pleasure in producing offers and
sales documentation. You'll find the pace of work to be agreeable in achieving
a fantastic work/life balance.
Required Technical and Professional Expertise
* Ideally have proven experience selling in a multi-vendor environment
* Strong proven experience in selling Oracle support
* Proven experience in selling Microsoft support
* A proven track record overachieving targets and budgets & maintaining a high level of activity
* Clear and effective business communications skills both written and verbal
* Understanding in range of infrastructure technologies
* Knowledge of third-party Server & Storage, Networking and Open Source technologies is especially desirable
* Knowledge of Oracle Support is mandatory
* Proven relationship with key accounts within Saudi Arabia is an advantage
* Passion for the job, Positive Attitude, Positive Energy, entrepreneurial spirit and creativity
Preferred Technical and Professional Expertise
none
About Business Unit
IBM Systems helps IT leaders think differently about their infrastructure. IBM
servers and storage are no longer inanimate - they can understand, reason, and
learn so our clients can innovate while avoiding IT issues. Our systems power
the world 's most important industries and our clients are the architects of
the future. Join us to help build our leading-edge technology portfolio
designed for cognitive business and optimized for cloud computing.
Your Life @ IBM
In a world where technology never stands still, we understand that, dedication
to our clients success, innovation that matters, and trust and personal
responsibility in all our relationships, lives in what we do as IBMers as we
strive to be the catalyst that makes the world work better.
Being an IBMer means you 'll be able to learn and develop yourself and your
career, you'll be encouraged to be courageous and experiment everyday, all
whilst having continuous trust and support in an environment where everyone
can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and
learning new information and skills to constantly transform themselves and our
company. They are trusted to provide on-going feedback to help other IBMers
grow, as well as collaborate with colleagues keeping in mind a team focused
approach to include different perspectives to drive exceptional outcomes for
our customers. The courage our IBMers have to make critical decisions everyday
is essential to IBM becoming the catalyst for progress, always embracing
challenges with resources they have to hand, a can-do attitude and always
striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBM
IBM 's greatest invention is the IBMer. We believe that through the
application of intelligence, reason and science, we can improve business,
society and the human condition, bringing the power of an open hybrid cloud
and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest
corporate organizations in the world, we're also one of the biggest technology
and consulting employers, with many of the Fortune 50 companies relying on the
IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial
intelligence, quantum computing and blockchain. Now it's time for you to join
us on our journey to being a responsible technology innovator and a force for
good in the world.
Location Statement
For additional information about location requirements, please discuss with
the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an
equal-opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
gender, gender identity or expression, sexual orientation, national origin,
caste, genetics, pregnancy, disability, neurodivergence, age, veteran status,
or other characteristics. IBM is also committed to compliance with all fair
employment practices regarding citizenship and immigration status.
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