At InterContinental Hotels & Resorts®we want our guests to feel special,
cosmopolitan and In the Know which means we need you to:
* Be charming by being approachable, having confidence and showing respect.
* Stay in the moment by understanding and anticipating guests ' needs, being attentive and taking ownership of getting things done.
* Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Duties and Responsibilities
* Financial return
* Manages daily operation of restaurant.
* Conducts market and competitor analysis.
* P&L analysis including productivity and cost management.
* PEOPLE
* Conducts on-the-job training sessions for restaurant employees.
* Conducts pre-meal briefing and maintains liaison with kitchen.
* Ensures that grooming of restaurant employees is up to required standard.
* Role modelling the IHG Company Values and Core Purpose.
* Leading employee engagement activities.
* Conducting Annual and Mid Year Performance Reviews.
* Coaching and regular feedback sessions of employees.
* Holds self and others accountable for achieving results.
* GUEST EXPERIENCE
* Supervising & directing courteous serving of food & beverage in restaurant.
* Implementation and maintenance of brand standards.
* Driving the guest experience through service quality.
* Knowledgeable of menu, recipe and production procedure.
* RESPONSIBLE BUSINESS
* Manages daily operation of restaurants.
* Implementation of quality assurance programs - I Toolkits.
* Implementation and compliance of the Company's Fire, Life and Safety requirements.
* Reviews checklists to maintain high standard of cleanliness.
* Maintains database of restaurant clients.
* Identifies opportunities to increase revenue.
* Challenges the way things are done; identifies areas requiring change and suggests ideas to support. the change.
* Implementation and maintenance of standard operating procedures.
ACCOUNTABILITY
* Supervises day to day operation of restaurants, maintains high quality of service.
* Taking initiatives to generate revenue and achieve the financial targets.
* Monitoring and providing the needs of the restaurants to ensure service efficiency.
QUALIFICATIONS AND REQUIREMENTS
* Intermediate or equal level of qualification.
* Completion of degree or certification in Hospitality Industry.
* 3 years experience as Asst. Restaurant Manager.
* Fluent in English language and Arabic is preferable.
* Computer knowledge (MS Office and the Internet).
At IHG, we've made a promise. As one of the world's leading hotel groups,
we're here to deliver True Hospitality for Good. Making our guests and
colleagues feel welcome, cared for, recognised and respected - wherever they
are in the world. Want to be part of the journey?
As the world's first and most global luxury hotel brand, InterContinental
Hotels & Resorts has pioneered international travel since the 1940s, we are
passionate about sharing our renowned international know-how and cultural
wisdom in truly impressive surroundings. We all take great pride in being
genuine ambassadors of the InterContinental®️ brand and to be part of the
brand you will have a thirst for travel, passion for culture and appreciation
for diversity. We create inspiring experiences for those seeking a richer
perspective on the world. If you'd like to embrace a world of opportunities,
we'd like to welcome you to the world's most international luxury hotel brand.
Let's Go Further Together.
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