Summary
To provide courteous, professional, efficient and flexible service consistent
with the hotel's policies in order to maximize guest satisfaction. To be
entirely flexible and be able to be rotated within the different sub
departments of the Rooms division, or any other departments as assigned and as
necessary.
To ensure that the guests are offered the highest level of personalized
service at all times and to report guest complaints or problems to supervisors
if no immediate solution can be found and assure follow up with guests.
Awareness of hotel activities and a proper handover of the pending points for
next shift's follow up and action is crucial.
To be aware of all hotel services, facilities, and promotions, and
knowledgeable of upselling techniques. To balance the cash report and
remittance envelop at the end of the shift, perform opening and closing
procedures, and ensure that the Assistant Manager - Front Office signs all
rebates and paid out vouchers with a clear explanation. To check and update
the allocation of rooms for all guests and follow up on the special
requirements requested by the guests. To maintain a regular contact with long
stay and suite guests to ensure their stays are an enjoyable one.
General responsibilities are to maintain a high standard of grooming and
hygiene at all times, to maintain a good rapport and working relationship with
colleagues and all other departments. Full support to Supervisors and team is
essential, for any other reasonable duties and responsibilities are assigned.
Qualifications
responsible for welcoming all guests, ensuring they have an exceptional stay
experience, creating lasting memories, and building relationships. You will
bring our purpose to life by using your personal flair and style when
interacting with our guests. Ideally, you have a relevant degree or diploma in
hospitality or tourism management. Minimum 2 years of work experience in hotel
operations. Good customer service, communication, and interpersonal skills are
a must. Have experience in the opera and reserv systems.
Summary You will be responsible for: * Assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. * Assists in the smooth and efficient running of the Front Office Depar…
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* Reading, writing and oral business proficiency in the English language * Strong leadership skills with high competency in hospitality profiles. * A minimum of 5 years of experience in hospitality sectors * At least 4 years' experience in a similar high volumes operation * Motivation &…
**Fecha de publicaci on** Jun 14, 2022 **N umero de Empleo** 22099724 **Categor ia de Empleo** Housekeeping & Laundry **Ubicaci on** Courtyard Riyadh Olaya, 2759 Olaya District, Moussa Bin Nussair Street, Riyadh, Saudi Arabia, Saudi Arabia VER EN MAPA **Marca** Courtyard by Marriott **Hor…
**Date de publication** Jun 14, 2022 **Num ero de l'Emploi** 22099724 **Cat egorie d'Emploi** Housekeeping & Laundry **Lieu** Courtyard Riyadh Olaya, 2759 Olaya District, Moussa Bin Nussair Street, Riyadh, Saudi Arabia, Saudi Arabia AFFICHER SUR LA CARTE **Enseigne** Courtyard by Marriott …
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