Customer Success Manager - KSA

About Seclore


International hacking and state sponsored espionage are on the rise - and so
are the technologies guarding the data. Are you in the game?

Seclore is an Information Security product company which has emerged as a
global leader in the Data Centric Security space. Right from protecting
nuclear submarine designs to new drug formulations to customer data of Fortune
‎100 organizations - we guard every kind of confidential information. Thousands
of enterprises across ‎29 countries - including governments - can vouch for our
technology.

Seclore's patent pending, award winning technology allows users to control how
their information is used - even after it is shared with people within or
outside the enterprise. This requires stretching the technology boundaries
beyond what might seem possible. It's not for the weak-hearted or run-of-the-
mill developers.

Innovation is in our blood. From our early days within IIT Bombay to a
globally recognized name in the field, this is one thing that has always taken
us to new horizons.

Information Security is a fast-evolving field - testing the limitations of
today's technologies. It is the need of the hour for every enterprise - from
Fortune ‎500 companies to military organizations. At Seclore, you get to be
part of the front lines - defending today's data against tomorrow's threats.

Awards & Recognitions: -

‎1) Seclore has been selected as a winner in four categories of Info Security
PG 's Global Excellence Awards. We're pleased to see Seclore has moved up in
its medaling position:

• Security Products and Solutions for Enterprise (Medium) - Gold (Last year we received bronze)


• Security Products and Solutions for Manufacturing - Gold


• Security Products and Solutions for Finance and Banking - Silver (Last year we received bronze)


• New Products and Services (‎100 - ‎499 Employees) - Bronze

‎2) Won the CIO Choice Awards ‎2018 for the Best Data Protection Solution

Enterprise IT World Online

https://zurl.co/cQzm

‎3) 17th & 18th Of Jan ‎2018 - 8th India Digital Awards which is organized by
IAMAI (Internet and Mobile Association of India) honoured Seclore with
IAMAI Awards in ‎2 categories :

• Best Cyber Security Product /Service


• India CS Company with Global Excellence

‎4) Awarded the 'Best Enterprise Digital Rights Management' Solution in the
prestigious VARINDIA Channel Leadership Survey ‎2017

https://zurl.co/u6kR

‎5) Seclore bags three awards at World HRD Congress ' Asia's Best Employer
Awards ‎2017, wins big as Asia's DREAM COMPANY TO WORK FOR

https://bit.ly/2CAwvSb

Work Culture:

Seclore is a product company. It champions and follows product lifecycle much
deeper and serious.

Unlike other application software companies who strive for delivering "a
correctly working software very fast", Seclore is optimized for "innovation
and quality" like a Global Security Product Companies.

Seclore is very thorough in its Software Development approach and prefers
clarity.

In Seclore we take formal design methodology very seriously.

We expect tech experts to be champion in designing modular systems with OOPs
as a basic tool.

Seclore embraces new technology and does not unnecessarily distance from old
but robust working.

About Product:

Seclore Product controls what the user can do with the document after you have
handed over the copy to him.

In most cases, critical information leaks, after it leaves your hands, through
a chain of your connection's, connections deeper down the rabbit hole.

With Seclore product one can restrict unsolicited access to the contents after
an unauthorized person has a copy of it, anytime, remotely.

Information remains safe even it is stolen by hackers.


Product Technology:

Seclore product works orchestrated on multiple platforms.

Different technologies are involved in different parts of Seclore product.

It has its components in Windows OS intercepting kernel calls as any AntiVirus
or DLP system does.

It has similar components on Apple MAC.

The product has an Android and iOS Apps for information rights control.

Multiple DLP systems integrate with Seclore product. Seclore has integrations
with Symantec DLP. ForcePoint DLP, MacAfee DLP, Digital Guardian DLP.

DLP Systems make security hardest to break by integrating with Seclore
product.

It also integrates with Information Classification products like Titus and
Boldon James.

Seclore product has working components inside MSOffice Editors, MS Outlook,
AutoCAD, Adobe products, Libre Office.

World's best in the breed products in Virtual Data Rooms domain rely on
Seclore for ultimate security and control by embedding it through OEM license.

Seclore product has components that can protect files on the fly in an email
transport pipeline.

All these components integrate with the Server System that controls Security
Policies.

Seclore has connectors for SAP, MS SharePoint, IBM FileNet and other EFSS
systems which store data.

Inside Seclore different teams focus on different technologies and deliver
different components. There are specialists for every technology.

Job Description

WHO ARE WE?

We are global leaders in the Data-Centric Security space. Right from
protecting nuclear submarine designs to new drug formulations to customer data
of Fortune ‎100 organizations - we guard every kind of confidential
information.

HOW DO WE DO IT?

Seclore 's patent-pending, award-winning technology allows users to control
how their information is used - even after it is shared with people within or
outside the enterprise. This requires stretching the technology boundaries
beyond what might seem possible.

At Seclore, you get to be part of the front lines - defending today's data
against tomorrow's threats.

2Bn Documents | ‎3.5 Mn Users | ‎470+ Enterprises | ‎29 Countries

About the Role:

Are you ready to embark on an exciting journey where you can make a real
difference in the lives of our customers? If you are a people-oriented
individual who thrives on building strong relationships, leading
with value, and ensuring customers' success, then we have a compelling
opportunity, just for you!

Join us at Seclore as a Customer Success Manager in Riyadh, Saudi Arabia, and
be a key driver in leading the way organizations classify, protect and control
their digital assets.

As a Customer Success Manager, you will be the heart and soul of our
customer's journey towards success.
You will become their strategic partner, working closely with them to
understand their unique challenges and align our solutions to their specific
needs. Your expertise and guidance will ensure that our customers fully
leverage the power of Seclore's technology and achieve their desired outcomes.

Experience: ‎3-‎5 Years
* It's an onsite opportunity
* Should have transferable work visa

What You Will Do:

Your day-to-day will be filled with exciting responsibilities and
opportunities to make a meaningful impact on our customers and our company:

Customer Relationship Guru:

You will have the opportunity to develop strong relationships with our
customers, becoming their trusted advisor. You will take the time to
understand their goals and challenges, and you will proactively identify
opportunities to help them achieve success using Seclore's data-centric
security solutions.

Onboarding Superstar:

You will be the guiding light during our customers' onboarding journey,
ensuring they have all the resources and support they need to seamlessly adopt
our technology. Your expertise and training will empower them to make the most
of our solutions, right from the start.

Solution Maestro:

You will collaborate closely with customers to truly understand their needs
and tailor Seclore's solutions to fit like a glove. Your insights and feedback
will play a vital role in driving enhancements and shaping our product
roadmap. Your voice will be heard!

Customer Advocate Extraordinaire:

You will be a passionate advocate for our customers within Seclore. You will
champion their success and ensure their voices are heard across our teams. You
will be the bridge, connecting their needs and desires with our internal
stakeholders.

Renewals and Expansion Champion:

You will be instrumental in driving customer retention and expansion. By
identifying opportunities for upselling, you will help our customers unlock
even more value from Seclore's solutions. It's a win-win!

What We Are Looking For:

Here 's what are we looking for in our Customer Success Manager superhero:
*
You are natural at building trust and rapport with customers of all levels.
*
You are a master of juggling multiple customer accounts in a growth-paced
environment.
*
You are results-oriented, and nothing makes you happier than seeing your
customers thrive.
*
You have a genuine passion for building meaningful relationships and ensuring
customer success.
*
You thrive in problem-solving mode. Challenges are simply opportunities for
you to shine and find creative solutions.
*
You possess excellent communication and interpersonal skills with a knack for
building strong connections with customers.
*
Experience in data security software, or related fields is a plus, but don't
worry if you are new to the industry. We value your passion and willingness to
learn.

Why Join Us:

Here 's why you should join Seclore:

Thriving Compensation: We offer a competitive compensation package, including
a range of benefits and incentives, because we believe in attracting and
retaining top talent.

Unleash Your Potential:

We are committed to your growth and development. As a Customer Success
Manager, you will have ample opportunities to expand your skills, take on new
challenges, and advance your career within our high-growth organization.
Make a Meaningful Impact:

You will have the chance to make a real difference in the world of data
security and information protection. Your efforts will directly contribute to
the success of our customers, helping them safeguard their sensitive
information and the growth of the company.

Embrace the Human Touch:

At Seclore, we value collaboration, innovation, and human connection. You will
be part of a close-knit team that supports and uplifts one another. We
celebrate victories together and support each other through challenges.

Join the Innovation Wave:

Be at the forefront of cutting-edge technology. With Seclore's data-centric
security solutions, you will constantly be pushing boundaries, staying ahead
of the curve, and making strides in an ever-evolving industry.
*
If you are ready to embark on a meaningful journey, where your passion for
customer success will flourish, and be rewarded with a competitive
compensation package, we are eager to meet you!

Job Information

Industry
IT Product Software
City
Riyadh
State/Province
Ar Riyad
Country
Saudi Arabia
Zip/Postal Code
‎11564