Job Description
* Managing the day-to-day client relationship and communications between the agency and the current clients.
* Support the Associate Business Director / Business Director to develop and produce effective communication strategies for clients, in line with their business objectives and marketing requirements.
* Collaborate with cross-functional teams (from the agency and/or from the group) across multiple clients/projects in a fast-paced atmosphere to ensure cohesive and efficient campaigns
* Monitor closely the communication trends and in charge of competitive audit/reports
* Identifying new business opportunities with current clients while managing allocated resource teams.
* Supervise, inspire and guide the executive team members.
Main Tasks
Technical & Product
* Strong understanding of the advertising and media industries and the role of communication strategy within them.
* Maintain a solid understanding of client's business (industry, market, product) and their competitors and be able to transform key learnings into strategic inputs
* Develop an excellent daily client relationship and foster consulting opportunities wherever possible
* In-depth knowledge of agency capabilities, processes, and tools
Business Acumen & Operational Efficiency
* Manage the day-to-day relationship with our internal & external teams
* Ensure that all key supporting assets are consistently up-to-date and driving a productive outcome (agendas, contact reports delivered timeously with key deliverables and then drive out those deliverables to the agreed timings)
* Oversee and run team status meetings to align internal and external stakeholders on the priorities and goals of each meeting/project
* Manage expectations, time, and quality standards, and secure agreement of clients and team members with strong attention to details
* Demonstrate ownership and confident management of multi-projects for multiple clients on multiple markets - as well as internal stakeholders
* Work together with your full team across Traffic, Strategy, Content Marketing, Creative, Production, Development, etc. to deliver high-quality work
* Good understanding of the production ecosystem, milestones and requirements
* Seamlessly manage multiple stakeholders across multiple clients/markets under the guidance of your Business Lead / Business Director / Associate Business Director
Qualifications
* Bachelor's degree in marketing advertising, or a related field
* A minimum of 5 years of experience, preferably within an experience in communication, digital or media - agency or direct clients.
* Understanding of social media
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