Description
Manage and maintain a client portfolio through timely and accurate invoicing
in accordance with agreed premiums and frequency, coordinating with various
internal stakeholders regarding new business, renewals, credit control.
Support broker relationships with management of broker set-up and processing
of commission payments.
Responsibilities
Review and set up new groups for related products, premiums, benefits and
enrolment.
Review and bill clients in accordance with the agreed billing frequency.
Engage with clients to build working relationships and education around
invoicing and payment ensuring consistency across regions
Communicate with clients as necessary to ensure accuracy of information.
Respond to client queries regarding eligibility and billing and liaise with
Sales and Client Management Team as appropriate.
Provide reports on invoicing, commissions, credit control to management as
required.
Follow up and report on outstanding premium payments in line with credit
control procedures, liaising with Client Manager, Credit Controller and Legal
Services as necessary.
Ensure accurate and timely settlement of commission due.
Maintain Middle East market specific requirements ensuring they are adhered
to.
Identify potential improvements and make recommendations to Team Leader.
Maintain accurate files for each client in respect of related products,
coverage and contacts.
Experience & Competencies
Minimum Bachelor's degree
High proficiency in MS office, excel in particular
Understanding of regulatory requirements and its practical application
Great rapport building and communication skills
Strong problem solving, leadership skills, analytical and decision-making
skills
Minimum of 3 years’ experience of the Middle East insurance market
1-2 years Billing experience is desired
Ability to organise, prioritise and manage workflow to meet individual and
team production standards
Attention to detail, with high level of accuracy
Ability to work under pressure/own initiative
Good analytical skills
Excellent numeric skills
Customer focused with developed problem-solving abilities and a proactive
approach to proposing/implementing process im
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better
health through every stage of life. We guide our customers through the health
care system, empowering them with the information and insight they need to
make the best choices for improving their health and vitality. Join us in
driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age,
disability, sex, childbirth (including pregnancy) or related medical
conditions including but not limited to lactation, sexual orientation, gender
identity or expression, veteran or military status, religion, national origin,
ancestry, marital or familial status, genetic information, status with regard
to public assistance, citizenship status or any other characteristic protected
by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application
process, please email: [email protected] for support. Do not email
[email protected] for an update on your application or to provide your
resume as you will not receive a response.
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